Out of hours and emergency support

This page has details of out-of-hours and details of crisis support resources for students at Glasgow Caledonian University.

The Student Wellbeing Service are available 9am – 5pm Monday to Friday (except on public holidays and University closure days).

Outside of these hours, you are not alone. There is support available to you.

In an emergency:

It is not uncommon for people to feel at a crisis point and you are doing the right thing by seeking support and advice. If the feeling is overwhelming or you feel so distressed that you have thoughts of harming yourself or you feel you are at risk of harming others then you need to:

Phone or visit your GP as soon as possible to tell them how you are feeling. Find your local GP via this link.

If your GP surgery is closed, call NHS 24 on 111

  • You can contact Samaritans on 116 123
  • if you are under 35, you can contact Hopeline between: 9am – 10pm on weekdays or 2pm – 10pm on weekends and bank holidays
  • Call Breathing Space on 0800 83 85 87
  • Call HOPELineUK on 0800 068 41 41 or text 07786209697

The directories below provide information on suicide prevention crisis lines internationally:

  • Therapy Route provide information on helplines, suicide hotlines and crisis lines from across the world.
  • Suicide.Org provide information on international prevention, awareness and support organisations.
  • Befrienders Worldwide provides an outline of the contact details of helplines by country.

There are also resources online and through apps:

  • The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.
  • Papyrus is the national charity dedicated to the prevention of young suicide, and have a range of helpful support services and resources on their website

Further information

If you are worried about a GCU Student we have a number of resources for you. This includes resources for students who are worried about other students, staff members who are concerned, or the parents/carers of students. Find these at our Worried about Someone webpage.

There are a wide range of organisations that can provide professional help for people in the area of mental health and emotional wellbeing. There are also a huge number of self help resources - we have collated some on our Self-Help webpage.

GCU students and staff can also access Togetherall for free, 24/7.  Find out more at GCU's Togetherall webpage.

Campus Security is located in the William Harley Building on the main Campus and at Caledonian Court.

Security Services are available 24 hours a day 365 days a year.

If you wish to speak to someone in complete confidence about a security matter or in the event of an emergency call one of these numbers:

  • Main Campus: 0141 331 3787
  • Caledonian Court: 0141 331 3958