Education agent

What is the role of an education agent?

At Glasgow Caledonian University, we're committed to making your journey to studying with us as smooth and accessible as possible. To achieve this, we work closely with a good number of trusted education agencies worldwide who provide personalised support to students considering studying with us.

Our education agents are authorised partners who offer expert advice and guidance tailored to the needs of international students. Whether you're exploring your options or ready to apply, they'll help you every step of the way.

They can offer recommendations about courses and study destinations based on your career aspirations, qualifications and experience, while also considering your budget.

Details of our agents can be found on our country/region pages. If your country is not listed, please contact international@gcu.ac.uk.

How can our education agents assist you?

Help you discover more about the cost of living and studying in the UK
Provide detailed information on our entry requirements, tuition fees, and international scholarships
Support you in selecting a course that aligns with your interests and career aspirations
Guide you through the application process, ensuring all requirements are met
Offer support with the visa application process
Provide advice on accommodation options and help you plan your travel to the UK.

If you use one of our authorised education agent partners to provide guidance and support for your application to the university, and you enrol at Glasgow Caledonian University, we will pay your agent a commission fee. Because of this many agents do not charge you a fee directly. However, some agents may charge for additional services, and you are encouraged to discuss any potential costs directly with your chosen representative. Our authorised education agents are regularly monitored to ensure they meet the standards expected by the University and the UK Agent Quality Framework (AQF).

While our authorised education agent partners are available to offer guidance and support throughout the application process, they are not authorised to issue offers of admission or collect tuition fees or deposit payments on behalf of the University. For accurate and secure information on how to pay your deposit or tuition fees to Glasgow Caledonian University, please refer to our How to pay page.

Report a concern

If you have any serious concerns or feel your agent has failed to act in your best interest, you can report this to us confidentially. Your feedback helps us ensure high-quality support for all applicants.

Next step

A student's guide to choosing an education agent.

Download

Contact us

For any questions or enquiries about working with agents or applying to Glasgow Caledonian, get in touch with our international office

Email us

Our commitment to ethical recruitment (AQF)

Glasgow Caledonian University is committed to ethical and student-focused recruitment. We are proud to be a signatory of the UK Agent Quality Framework (AQF), and are committed to:

If you’re thinking about studying with Glasgow Caledonian University, you may choose to seek support from one of our authorised education agents or counsellors to help with your application.

To make sure you get the best support, the UK education sector has established the Agent Quality Framework (AQF), a set of standards and resources that support agents and counsellors to:

Have up-to-date knowledge about studying in the UK
Understand the UK’s visa and immigration system
Give advice that is in line with your interests and supports your study abroad journey.

This UK education sector-wide initiative aims to improve the experience of international students working with education agents and counsellors to apply to study in the UK, meaning you can feel more confident that the advice you receive is accurate and that your application is being handled correctly.

Committing to the AQF is a UK Visas and Immigration (UKVI) requirement for all UK education providers who use and work with education recruitment agents and counsellors.

We at Glasgow Caledonian University are committed to the requirements set out in student sponsor guidance and the four key AQF principles:

Empowering student choice and enabling informed decision making
Ensuring good agent governance and professionalism
Promoting ethical agent practices, professional knowledge, and competency
Increasing transparency and accountability.

National code of ethical practice for education agents

The national code of ethical practice for UK education agents lies at the heart of the AQF. It sets out the standards and best practices that agents and counsellors representing UK education providers must follow. Student sponsors are required to manage agents to ensure compliance with the national code as part of their sponsor duties.

For more information about the AQF, please visit www.aqf.info

If you have any questions about the AQF and using the services of one our partner agents please contact international@gcu.ac.uk.