What is the URL of AppsAnywhere?

Please visit https://appsanywhere.gcu.ac.uk for the GCU AppsAnywhere

What credentials do I use to get into the GCU AppsAnywhere?

Use your Caledonian Domain username and password. Same one you use to access a PC on campus.

My session will not validate

Open the Application Jukebox Player, if you already have the “S2Hub Application Manager” on the player; remove this, close down the App Store browser tab, and reopen (sometimes a refresh will work). Login again and it will download a new validation token.

Why do I need to validate my session?

Validating your session will let the App Store know your location, type of operating system you are running and who you are. This information will let the App Store know what software you are allowed to launch.

I can’t seem to stop and remove an application from my Cloudpaging player.

On a rare occasion an application may seem to be ‘stuck’ in the Cloudpaging player and it won’t let you stop or remove it. If this happens, just reboot your computer (after saving your work), and the application should now allow you to stop it and remove it.

How do I remove an application from the Cloudpaging Player?

Click on the application you want to remove. If the application is currently running, make sure you have saved any work, and click Stop. Once stopped, click Remove. The application will be removed.

How do I request an application be put on GCU AppsAnywhere?

Please log a new request using GCU My Service with the name of the software, the license details, Vendor details and where to download the software. One of our AppsAnywhere team will then be in touch.

Can I run GCU AppsAnywhere software from my Mac?

At the moment, only Windows based operating systems are supported.

Where do I find the latest version of the Cloudpaging player?

The latest Cloudpaging player is available can be downloaded from our GCU app store

Some of my applications have started behaving oddly.

The Jukebox Player has a cache where it stores temporary files. This will sometimes need clearing out. To do this, open the Jukebox Player. Click File, Options.

Click the Cache tab, then “Clear Cache” button.

How do I prevent the Cloudpaging Player running every time I start my computer?

By default the Cloudpaging Player will run in the background when Windows boots up. If you want to prevent this and only run the player when you need it, follow these instructions:

Open the Cloudpaging Player, Click File, Options.

On the general tab, uncheck “Start Cloudpaging Player when Windows starts”

An application I have in the Cloudpaging Player has stopped responding.

Simply stop and remove the application in question, then download it again.

Do I have to go into the GCU AppsAnywhere if I already have the software in the Cloudpaging Player?

No. If you have already downloaded the software to your Cloudpaging Player, you should be able to just click the Launch button or the Start menu shortcut to run the application.

Why aren’t all the applications available off campus?

Some of the applications on the GCU AppsAnywhere are restricted by license and therefore cannot be run when off campus. Also, some applications are restricted by location and can only be run from the UK.

I’ve discovered a problem not covered by the FAQs page.

Please contact us using GCU MyService with the details of the issue and we will be in touch.

Can I follow you on Twitter?

Yes, please follow @gcuappsanywhere