Eduroam Information

Glasgow Caledonian University is part of the JANET Roaming service. This means that GCU staff and students can use the eduroam (education roaming) service at many educational institutions around the world. Similarly, visitors from participating institutions can make use of secure wireless when visiting GCU. JISC provide a full list of participating UK institutions.

What is it?

eduroam network allows GCU staff and students to take their laptops to other Educational institutions worldwide, and connect using their GCU usernames and passwords.

Getting ready before you go

Once you are set up to use the eduroam wireless network at GCU, you are set up to use it on campus and worldwide.

Where is it available?

Anywhere you see the logo below:

About eduroam and the JISC Roaming Service

eduroam (EDUcation ROAMing) is a world-wide community whose aim is to "open your laptop and be online". eduroam allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any eduroam-enabled institution. The eduroam principle is based on the fact that the users' authentication is done by the user's home institution, whereas the authorisation decision allowing access to the network resources is done by the visited network. Put simply, a GCU user can visit other eduroam institutions and log into their network using their GCU username and password.

eduroam uses 802.1X to authenticate users. To enable authentication at any eduroam site, a world-wide hierarchical infrastructure of authentication servers (RADIUS) exists which securely tunnel users' authentication attempts back to their home institution.

Visiting other eduroam sites


You may need check with staff at the site that you will be visiting to find out what eduroam facilities are available there. In the long term it is hoped that there will be information on the web at each site explaining the services on offer and how they can be used by visitors.

You should follow any local instructions issued by the computing service at the institute that you are visiting regarding security, access restrictions and acceptable use policies. To use this service it is a requirement that you agree to the terms outlined in the Information Systems Policy and the Janet Acceptable Use Policy.  Both documents can be found here.

Where the policies and regulations differ, the most restrictive applies.

Please ensure you have properly configured your devices to connect to eduroam before travelling. To configure your device join the 'setup-wifi' wireless network on campus and use the configuration utility to configure your device. Click here for further information about configuring your device.

Once authenticated you should usually have access to at least web browsing. This will allow you to access youremail services. You can also access other web based GCU resources such as the GCU Learn, the Library facilities and Athens authenticated databases. As a guest you will not normally have access to the visited institution's facilities such as applications, printing, etc. It is recommended that staff and students make use of the vpn service whilst visiting other eduroam sites. Click here for information about how to access the VPN service.


Glasgow Caledonian University users roaming to other institutions should contact Glasgow Caledonian University IT Services at for support.

Additional information on Global Eduroam can be found at JISC Roaming.

A full list of participating U.K. institutions can be found at JISC UK Listings.

Support for eduroam

Support for GCU staff and students

Use the information on these web pages to set up your personal devices. If you have any problems, or if your device type is not listed, please contact the IT Helpdesk.

Support for visitors

Visitors should contact their home institution for support if they experience any Eduroam connection issue in GCU campus.