SHE level 11 SCQF credit points 15 ECTS credit points 7.5 Module code MMN230173 Module Leader Andrea Gyarmathy School Glasgow School for Business and Society Subject Management Trimester A (September start)
Summary of content The module aims to develop knowledge and understanding of the strategic and tactical importance of managing sustainable operations across a range of sectoral contexts including the drivers for performance improvement on a global scale. The module syllabus encompasses the following key areas: Operations Management, Operations Design, Planning and Control of Operations, and operating in a sustainable manner. This includes coverage of carbon literacy; exploring how organisations and individuals contribute to the carbon footprint and how can be reduced. It covers principles, approaches, tools and frameworks for the design and planning of products, processes and services and the control of operations, to ensure best practice and high-value outcomes. The module provides insight into operational challenges in practice at functional, organisational and international levels. On completion of the Carbon Literacy training, students will be able to apply for Carbon Literacy certification.
Module details Syllabus arrow_forward Introduction to operations management • Nature and role of operations and processes in all types of organisation; process hierarchy and stages of operations contribution • Operations performance objectives and critical success factors across the organisation • Characteristics of processes in product and service production (volume-variety considerations) Operations Design • Product & Service Innovation; design process and improvement techniques, service design characteristics and considerations • Process design, V-V requirements • Operations Layout and Flow; types, considerations and layout design • Location decisions; factors and techniques for evaluating location • Ergonomics; Human considerations in Job Design, Work Measurement and Health & Safety in operations. Operations Planning and Control • Nature and role of scheduling; planning and control activities, • Capacity management; forecasting techniques, demand, capacity and yield management strategies, bottleneck analysis, break even analysis, resource planning. • Operations risk management; sources of failure, fault tree analysis, poka yoke systems, operational maintenance approaches Sustainable Operations • Nature of sustainability • How the SDGs link to operations • The Circular economy • Carbon Literacy • ISO14000
Learning outcomes arrow_forward On successful completion of the module students should be able to: 1. Critically assess and apply operations management principles, tools and processes in organisations across different sectoral contexts at both national and international levels. 2. Critically assess how operations can contribute to making an organisation more sustainable. 3. Demonstrate competency in calculating carbon footprint at both individual and organisational levels and ways of reducing this. 4. Critically assess contemporary issues and challenges relating to managing operations from local, international and global perspectives.
Teaching / learning strategy arrow_forward A blended learning approach will be adopted encompassing lectures, seminars and online learning. Lectures will introduce contemporary theoretical principles, practices and techniques within operations management and approaches towards performance improvement as well as give insight into affective practice within organisational settings. Different sectoral contexts will be explored i.e. public, private and voluntary sectors; national and international contexts and where appropriate, the student learning experience will be enhanced by guest lectures from industry experts to add value from an international and practitioner perspective. A carefully managed learning environment will facilitate shared understanding across the cohort of diverse students to enhance the student learning experience. Directed and self-selected reading will scaffold and broaden individual learning which focuses on contemporary challenges and developments published in literature. Formative feedback is provided throughout the module following completion of seminar activities and case studies. Summative feedback is provided after students submit coursework electronically through GCULearn Turnitin, and marks and electronic feedback are provided via Grademark, normally within 3 working weeks of submission. Facilitated discussion and group-work in seminars and use of the VLE provides opportunity for continuous learning on the module. The use of case studies, problem-based scenarios, practical exercises and guest speakers contextualise and embed the theories as well as encourages the development of personal transferable skills in line with the SfL. The assessment structure will present an opportunity for students to articulate and share knowledge and understanding of principles and processes pertaining to operations management through critical review of research and evaluation of practice within a range of organisational settings. Students will submit a portfolio of work co
Indicative reading arrow_forward Transferrable skills arrow_forward Key transferable skills include: - Self-management; planning, time management, critical reflection and self-evaluation of own learning and development. - Critical thinking, analysis and synthesis; - Effective problem solving and decision making; - Knowledge and understanding of sustainable operations management and Carbon Literacy skills; - Effective oral and written communication and interpersonal skills; - Independent, team working, negotiation skills and cultural awareness; - Research, IT and literature searching skills; - Data analysis leading to informed decision making.
Module structure Activity Total hours Lectures 22 Tutorials 0 Practicals 0 Seminars 11 Independent Learning 77 Assessment 40 Placement 0
Assessment methods Component Duration Weighting Threshold Description Course Work001 100 50 3,500 word (or equivalent) portfolio