Summary of content

Tourism and events are industries based on the temporary movement of people which requires significant forethought and planning. The module is designed to enable students to deepen their understanding of operational issues facing management in the delivery of goods and services within the tourism and events industries, as well as create awareness of environmental management practices and regulations.

The module examines logistics and operational issues and challenges across a variety of tourism and events contexts including the critical factors involved in the effective design and management of operational processes. Students will develop the skills required to apply analytical techniques to improve both efficiency and effectiveness in the design of operations within the tourism and events sector. The module also considers the role and value of supply chain operations, partner relationships and processes across the sector for effective relationship management. In addition, the module will introduce the principles of environmental management and some applications in the tourism and events industry, including water, energy, plastics, indoor environment and waste management as well as the laws that regulate them.

Module structure

Assessment methods