Wireless Access

Wireless Access

Glasgow Caledonian University provide a wireless network for use by GCU staff and students called eduroam. 

GCU is part of the JISC Roaming service - which means that members of the University can use eduroam at thousands of participating educational institutions around the world. This service is provided for our own users as well as academic visitors from other eligible institutions to the University.

Wireless access for visitors

Visitors to GCU can use the eduroam wireless network if their home institution supports it. 

External visitors to GCU who cannot use eduroam can use the 'Wifi Guest' network. This network is the same as '_The Cloud' network found in public places across the UK.

You can log in to 'Wifi Guest' using your existing '_The Cloud' credentials, or set up a new account which you can then use wherever '_The Cloud' is available. We provide further information.

What are the minimum software and hardware requirements for connection?

The wireless network is compatible for use with Windows, MacOS, Android and iOS devices. Your device can use eduroam if it supports the WPA2 Enterprise wireless networking standard.Devices which don't support WPA2 Enterprise capabilities will not be able to connect.Contact your device manufacturers’ support to find out if it can connect to a WPA2 Enterprise network.

Can I use my own equipment?

Yes, you can connect to the eduroam network as long as it meets the required standard.

What levels of access are available?

There is only one level of access now available to students; eduroam. This access is essentially authenticated public access, which allows connection to the internet via a web browser.

Where can I connect?

The wireless network is available in all buildings on campus.

Where can I use the wireless networks at other universities and colleges?

You can use eduroam at any participating eduroam site. When you visit other sites you don't need to change anything. If your device is properly configured to work with eduroam at Glasgow Caledonian University, it will work at other eduroam sites. More information is available on our eduroam web pages.

If visitors require access, another network,WiFi Guest is also available. Please contact the IT Helpdesk on x1234 for details; we will do our best to help.

Is it secure?

When you use eduroam, the communications between your device and the wireless network are protected using industry standard encryption. This gives you the highest level of protection we are able to offer.

How do I connect?

You can now connect in two ways, either via eduroam or the Corporate wireless network.

We provide instructions on how to connect to eduroam.

Instructions on how to connect to Corporate wireless can be found on the staff portal: http://my.caledonian.ac.uk

Where can I connect?

The wireless network is available in all buildings on campus.

What access do I have?

The Corporate wireless will allow you to have full unrestricted access as you would from your desktop PC. The eduroam wireless will be more restricted.

Can visiting external guests connect?

Yes, if their institution is part of the eduroam network. Users from participating institutions can connect to network resources using the logon credentials from their home institution. If they require access to another network, GCU Visitor is also available. More information is available here: Guest WiFi. Please contact the IT Helpdesk on x1234 for details; we will do our best to help.

Can I print from the wireless network to my own staff or departmental printer?

On Corporate wireless: Yes, but this is only useful if you are close to your office or intend to pick up printing when you return to your department.

On Eduroam: You can now print from your own laptop or mobile device using the EveryOnePrint Solution.

Can I connect my Phone or Tablet device?

We have tested a variety of devices based on iOS, Android, Blackberry and Windows Phone 7. As long as the device supports the WPA2 Enterprise wireless networking standard it should be able to connect. Please see the eduroam information page for more details.