Going abroad

International roaming is enabled on university mobile phone numbers by default, but it’s advisable to contact the IT Helpdesk before travelling to check that the service has been applied correctly to your number.

International roaming is not enabled on data only devices (e.g. iPads or broadband dongles).

Using data services outside the UK can be costly, so it's recommended that you ask for a data roaming bundle to be added before travelling or only use data services over Wi-Fi.

If no bundle is applied, mobile networks are legally required to cap spending on data use abroad each month at 50 euros (approximately £40 excluding VAT) in Europe and the Rest of the World.  If you reach that limit, you won't be able to use services that rely on a data connection (e.g. email) out with Wi-Fi.

You can opt out of this restriction by contacting the IT Helpdesk, but this is not recommended if no data roaming bundle has been applied.

Vodafone will automatically apply the following daily data bundle if international roaming is enabled and costs are only incured on days (UK time) when data is used.

  • Europe (daily) - each 50MB used (£1.67)
  • Rest of the World (daily) - each 25MB used (£5)

EE data roaming costs when no bundle is applied are:

  • Europe - £0.1651 per MB
  • Rest of the World - £5.50 per MB

EE provide following data bundles which can be purchased or applied to your number before travelling.

  • Europe (30 days) - 75MB (£10) or 250MB (£25)
  • Worldwide (30 days) - 75MB (£40) or 250MB (£125)

 

From 15th June 2017 roaming charges no longer apply in the following European countries and use is covered by the main UK tariff on your number.

Vodafone

Austria, Belgium, Canary Island, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (inc. Monaco), Germany, Gilbraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden

EE

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, San Marino, Slovenia, Spain, Sweden, Iceland, Liechtenstein, Norway, Aland Island, Azores, French Guiana, Gibraltar, Guadeloupe, Madeira, Martinique, Mayotte, Reunion, Saint Barthelemy, Saint Martin, Guernsey, Isle of Man, Jersey, Monaco, Norway, Switzerland, Vatican City