VPN access

VPN access allows you to securely connect to the Caledonian network while you are away from the office. You can connect to personal and departmental network drives, use software or access files on your office PC, and access any other resources that are restricted to within the Caledonian network.

If you intend to use VPN access from home, you must have a broadband connection and a home PC, or University laptop.

How do I get VPN access?

GCU has increased the security for accessing VPN. This must now be requested by contacting the Service Desk via ithelp@gcu.ac.uk.

Prerequisite of gaining access to VPN

To ensure both you and the GCU network is safe, we require VPN users to perform a full system scan prior to being granted VPN access.

This includes GCU owned systems and personal devices.

Multi-factor authentication (MFA) gives a second layer of security when connecting to the VPN.

Instructions can be found on our MFA guide page.

A strong password is required.  A minimum of 12 characters for your password is mandatory.

Assistance regarding passwords can be found in our passwords page.

Accessing services off campus

To work effectively from home, you may need to use VPN. This will allow you to access network drives and some corporate applications like SharePoint, Finance or HR. The VPN is a secure connection that allows your computer to access the University network when you are off-campus.

Please find below guides on how to

Note: Clicking on the links may require you to log in to your GCU account

  1. Enter your email address
    Student: username@caledonian.ac.uk \
    Staff: username@gcu.ac.uk
  2. Enter your password
    Staff may be asked to complete a MFA check


If you require further assistance please do not hesitate to contact us on +44 (0)141 273 1234, ithelp@gcu.ac.uk or via the ServiceNow portal.

Yes, you can connect to your personal H:drive and to any departmental drives you have access to in work.

Firstly, you must log in and connect to the VPN client.

Next follow the instructions for connecting to a network drive: http://www.gcu.ac.uk/staff/it/networkdrives/