Operational Services

The Operational Services team compromises, Accounts Payable, Accounts Receivable and Credit Control.

Accounts payable

The Accounts Payment team are responsible for processing supplier payments, all student payments and expense payments, including the reconciliation of staff corporate credit cards.   We operate regular payment runs for payment for all goods and services supplier to the University and its subsidiaries.  Payment information provides details of payment run schedules and information required in order to facilitate payment. We also operate regular reimbursements to individuals for expenses incurred as part of University business ensuring compliance with policies and procedures of the University.

Accounts receivable

The Accounts Receivable team are responsible for processing invoices due for income for the University and its subsidiaries.  This includes all fee invoices for students registered at the University alongside all commercial invoicing.  They are also the central team for processing of student refunds.  They are also able to offer guidance on the University’s Fees and Refund policy and guidance on online payments.

Credit Control

The Credit Control team are responsible for the recovery of all debt owed to the University and it’s subsidiaries.  They work in the guidelines of the Credit Control and Debt Management Policy to recovery outstanding sums from students and companies, alongside working with the University debt collection agency and its lawyers.

Credit control

Details of the recovery of outstanding University debt, arranging settlement with students, and liaison with the University debt collection agency and solicitors.

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Payment information

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