The medical expenses cover will provide you with advice and assistance should you become ill or sustain injury during your journey abroad. This service is operated by a team of multi-lingual coordinators at Global Response in the UK, who can be contacted 24 hours a day, 365 days a year. Global Response will decide the most appropriate course of action to help you through an emergency.
Contact Global Response before incurring any substantial expenses or being admitted as an inpatient at any hospital, clinic or nursing home. Do not arrange repatriation without the prior approval of Global Response.
The services available include:
- Advice over the telephone
- Medical repatriation to the most appropriate hospital or to your home address.
- Keeping your family and employer fully informed
- Arranging for up to two relatives or friends to travel out to you - if this is considered medically necessary
- Guaranteeing that your hospital bills will be met
- Arranging repatriation of remains in the event of death
To ensure that the assistance services operate smoothly when you need them most, in the event of a medical emergency or if you require repatriation you must:
- Telephone Global Response in the UK using the number shown below and remembering to use the correct international dialing code from the country in which you are calling
- Quote Reference UMAL/T132, Glasgow Caledonian University and your Name.
- Give the telephone number where you can be contacted.
- Give details of anyone you would like to be contacted - relative, friend, employer.
Tel: +44 (0)2920 662 425
Email: UMAL@global-response.co.uk
Reference: UMAL/T132