SHE Level 5
SCQF Credit Points 15.00
ECTS Credit Points 7.50
Module Code MML526324
Module Leader Martin Kettle
School School of Health and Life Sciences
Subject Social Work
  • A (September start)

Summary of Content

This module will promote the development of theoretical knowledge and practical skills that relate to interpersonal communication in different sociocultural situations. Social work involves meaningful interaction with people who have varied social and cultural experiences that inform their mode of communication and interaction. Students will explore a range of theories which promote an understanding of a variety of psycho-social factors which influence communication. They will also develop a critical understanding of psychotherapeutic models which inform mainstream interpersonal communication practice. In order to undertake anti-discriminatory practice students will require an understanding of the ways in which interpersonal interaction can enforce or address discriminatory factors. Students will be introduced to theory which allows them to develop an understanding of the operations of discrimination in everyday life as it relates to ethnicity, gender and disability.


The syllabus is based around opportunities to learn about theory which has relevance to interaction with service users and models of intervention. Ethics of encounter Critical Race Theory Critical disability studies Introduction to cognitive and behavioural theories and approaches (CBT, DBT, Mentalising Behaviour Therapy) Introduction to psychotherapeutic approaches Trauma Informed Practice Practical skills sessions Models of recovery

Learning Outcomes

On successful completion of the module the student should be able to:1. Demonstrate original and creative responses in the planning and execution of an interview in a simulated environment2. Demonstrate detailed and critical knowledge of discrimination and disadvantage as expressed in everyday encounters3. Articulate strategies which address discrimination and disadvantage as expressed in everyday encounters4. Demonstrate a critical understanding of self 5. Evidence a critical understanding of theory and its applicability to social work practice

Teaching / Learning Strategy

This module will take a multimodal approach to teaching and learning. This will include lectures as well as simulated roleplay exercises and group work. This range of learning activities will allow students to develop their knowledge of theory and their ability to apply this to live situations. Materials will include academic texts, film and case studies. One element of assessment will involve use of the simulation suite. They will also engage with service users and/or carers in some aspects of the syllabus. There is an emphasis on independent study.

Indicative Reading

-720 Banks, S. (2006) Ethics and Values in Social Work. 3rd edn, Palgrave, Basingstoke. (see Chapter 1) Constable,G. (2013) Written Presentation of Self. In Skills for Social Work Practice, ed. A. Mantell, 2 nd edn, Sage Learning Matters, London Crenshaw, K, Gotanda, N, Peller, G & Kendall, T (1996) Critical Race theory: the key writings that forms the movement, New York, The New Press Egan, G. (2014) The Skilled Helper, 10 th edn, Brooks Cole Cengage Learning, USA. Fook, J, & Gardner, F. (2008) Practising Critical Reflection . Berkshire: Open University Press Garrett, P M, 2018 Social Work and Social Theory: making connections , Bristol, Policy Press Gray, M. & Webb, S.A. (2013) Social Work Theories and Methods, Sage, London Herman, J (1997) Trauma and Recovery, London, Pandora Hill Collins, P. & Bilge, S (2016) Intersectionality , Cambridge, Polity Morley. C, Ablett, P., Cowden, S. & Priestley, G. (2019) The Routledge Handbook of Critical Pedagogies for Social Work, Abingdon, Routledge Parton, N & O'Byrne, P. (2000) Constructive Social Work: Towards a New Practice . Basingstoke: Palgrave Payne, M., 2014. Modern Social Work Theory . 4th ed. Basingstoke: Palgrave Price, M. & Smallbones, D. (2013) Communication Skills. In Skills for Social Work Practice, ed. A. Mantell, 2 nd edn, Sage Learning Matters, London Tronto, J. (2009) Moral Boundaries: a political argument for an ethic of care , Abingdon, Routledge Watson, N., Roulstone, A. & Thomas, C. (2014) Routledge Handbook of Disability Stud ies. Abingdon, Routledge

Transferrable Skills

Analytical and conceptual thinking Interpersonal skills Communication with an emphasis on active listening Synthesising and presenting an argument in writing Team work

Module Structure

Activity Total Hours
Assessment (FT) 20.00
Lectures (FT) 20.00
Independent Learning (FT) 100.00
Seminars (FT) 10.00

Assessment Methods

Component Duration Weighting Threshold Description
Peer Assessed Interview n/a 30.00 45% Peer Assessed recorded interview
Essay n/a 70.00 45% Peer Assessed recorded interview 2500 words