FACILITIES MANAGEMENT

SHE Level 4
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code MHN225144
Module Leader David Manase
School School of Computing, Engineering and Built Environment
Subject Construction and Surveying
Trimester
  • A (September start)

Summary of Content

The module provides an overview of the principal dimensions of contemporary FM. The content is focused on providing an introduction to the history, dynamics, and relevance of a large free-standing industry; and a more detailed introduction to the range of functions that contemporary FM includes. The percentage of Work Based Learning for this module, as represented by the Independent Learning "Activity Type", is 79%. The percentage of Work Based Assessment for this module is 30%, which is represented by Coursework 1.

Syllabus

FM: Context and Purpose (2 weeks) The Business Dimension The Dynamics of the FM Industry Managing Workplaces for Corporate Productivity, and for People FM: Means (2 weeks) Asset Management - The Portfolio Dimension Facility Management - The Building Dimension Support Services - The Soft Services Dimension FM: Approaches (2 weeks) Cost, Benefit and Value - The Financial Dimension The Outsourcing/ Insourcing Cycle Information and Knowledge Management Performance Management - Managing for Optimised FM Integrated FM, 4th Party Outsourcing, Offshoring, Joint Ventures, and TPO The Technology of FM (2 weeks) The Maintenance Dimension Managing Building Services FM: The People Dimensions (1 week) Leadership, Management and People Development Behaviour, Motivation, and Performance FM: The Environmental Dimensions (2 weeks) Managing Utilities and Environmental Issues - The Sustainability Dimension Safety Management and Disaster Management Perspectives on FM (1 week) Three Perspectives on FM - Looking Backwards, Looking Around, and Looking Forward

Learning Outcomes

On successful completion of this module, the apprentice should be able to:The FM Sector and Role1. Evaluate the complexity and breadth of the FM sector sufficient to understand how it operates in general.2. Critically appraise the dynamics of the FM sector and market3. Assess the implications of Integrated FM, 4th Party Outsourcing, Off-shoring, Joint Ventures, and TPO for FM and for business.4. Demonstrate critical understanding in the distinctions between FM and the traditional construction and hotelling services industries; and assess the strengths, weakness, opportunities, and threats for each.The FM Activity5. Evaluate the role of the operational property portfolio in terms of corporate efficiency and effectiveness.6. Assess maintenance approaches in terms of operational building performance, service performance, asset value, user value, and the implications for whole life performance of the workplace/ asset. 7. Appraise the inter-relationship between cost, benefit and value of FM.8. Evaluate environmental practices in terms of environmental efficiency and CSR, including the management of energy usage and environmental practices in the supply chain, and in the use and disposal of assets.9. Plan maintenance strategies for facilities, building services, and soft services.10. Demonstrate critical understanding in the distinction between performance measurement and performance management, and investigate how to use data to optimise FM services, facilities, and overall business support.11. Demonstrate critical understanding in the responsibility and complexity of managing day-to-day safety and planning for disaster management, including the role of FM in business continuity planning.[A1, A2, A6-A9, C1-C5, D1, D4-D6, E1, E3, E5-E7 SDS GA: 1.4,2.2,3.2 - 3.4,3.6,4.1 - 4.4]

Teaching / Learning Strategy

The essential purpose of this module is to provide the student with the time and space to develop an understanding of the context and principles of facilities management. This subject will be delivered by a student led "flipped classroom "core information, and supporting overhead materials will be made available for each lecture electronically in GCU Learn. Seminars/tutorials will concentrate on applying core information in lectures to problem questions given in advance. Students are referred to supporting reading materials to deepen their knowledge and understanding of lecture and seminar topics. Concepts delivered in the 'Flipped Classroom' mode will require students to view lecture material online and complete formative exercises prior to engaging and completing an on-campus seminar with academic support leading the discussions to explore the relevance of the content and specific to their workplace.

Indicative Reading

Barrett and Baldry (2009) 2nd ed Facilities Management, Towards Best Practice, Blackwell Science Atkin, Brian and Brooks, Adrian (2015) Total Facilities Management (4th Ed) Wiley-Blackwell Wood, Brian (2009) Building Maintenance, Wiley-Blackwell Booty, Frank (2009) Facilities Management Handbook (4 th Ed) Elsevier Science & Technology Hanson, Marc (2002) Guide to Facilities Management Contracts (2nd Ed) Workplace Law Network Bright, Keith (2004) Making Buildings Accessible - Special Report, Workplace Law Network Premises & Facilities Management, Journal, IML Group (online) Facilities Journal, Emerald Insight (via GCU Library) Facilities Management, Journal, Henry Stewart Publications (via Athens)

Transferrable Skills

Decision-making skills Ability to evaluate multiple perspectives Ability to balance conflicting drivers and functions Principles of people management, motivation and leadership Ability to conceive the underlying logic in complex situations and produce plans Awareness of the Business Organisation [C1-C5, D1, D4-D6, E1, E3, E5-E7 SDS GA - 5.1-5.3]

Module Structure

Activity Total Hours
Independent Learning (FT) 158.00
Assessment (FT) 18.00
Seminars (FT) 24.00

Assessment Methods

Component Duration Weighting Threshold Description
Exam (Exams Office) 3.00 70.00 35% FM Technology, FM and the Environment
Coursework 1 n/a 30.00 35% FM: An Industry Analysis & Approaches (2500 words)