SHE Level 4
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code MHN222313
Module Leader David Manase
School School of Computing, Engineering and Built Environment
Subject Construction and Surveying
  • A (September start)

Summary of Content

The module provides an overview of the principal dimensions of contemporary FM. The content is focused on providing an introduction to the history, dynamics, and relevance of a large free-standing industry; and a more detailed introduction to the range of functions that contemporary FM includes.


FM: Context and Purpose (2 weeks) The Business Dimension The Dynamics of the FM Industry Managing Workplaces for Corporate Productivity, and for People FM: Means (2 weeks) Asset Management - The Portfolio Dimension Facility Management - The Building Dimension Support Services - The Soft Services Dimension FM: Approaches (2 weeks) Cost, Benefit and Value - The Financial Dimension The Outsourcing/ Insourcing Cycle Information and Knowledge Management Performance Management - Managing for Optimised FM Integrated FM, 4th Party Outsourcing, Offshoring, Joint Ventures, and TPO The Technology of FM (2 weeks) The Maintenance Dimension Managing Building Services FM: The People Dimensions (1 week) Leadership, Management and People Development Behaviour, Motivation, and Performance FM: The Environmental Dimensions (2 weeks) Managing Utilities and Environmental Issues - The Sustainability Dimension Safety Management and Disaster Management Perspectives on FM (1 week) Three Perspectives on FM - Looking Backwards, Looking Around, and Looking Forward

Learning Outcomes

On successful completion of this module, students should be able to:The FM Sector and Role(1) Evaluate the complexity and breadth of the FM sector sufficient to understand how it operates in general.(2) Understand the business context and purpose of FM.(3) Appraise the dynamics of the FM sector and market(4) Assess the implications of Integrated FM, 4th Party Outsourcing, Off-shoring, Joint Ventures, and TPO for FM and for business.(5) Understand the distinctions between FM and the traditional construction and hotelling services industries; and assess the strengths, weakness, opportunities, and threats for each.(6) Appraise the strengths, weaknesses, opportunities, and threats to business of the outsourcing/ insourcing cycle.(7) Assess how the nature of the FM industry and the outsourcing/ contractual dynamics that have driven its evolution, and consider the future growth of the FM sector and role.The FM Activity(8) Investigate the relationship between workplaces and corporate productivity, and people.(9) Evaluate the role of the operational property portfolio in terms of corporate efficiency and effectiveness.(10) Assess maintenance approaches in terms of operational building performance, service performance, asset value, user value, and the implications for whole life performance of the workplace/ asset. (11) Understand the support services element of FM, and the challenges of managing and providing consistent and high quality services.(12) Appraise the inter-relationship between cost, benefit and value of FM.(13) Evaluate environmental practices in terms of environmental efficiency and CSR, including the management of energy usage and environmental practices in the supply chain, and in the use and disposal of assets.(14) Understand the legal, financial, performance, serviced environment, and property implications of FM.(15) Plan maintenance strategies for facilities, building services, and soft services.(16) Evaluate the importance of information and knowledge management to FM.(17) Assess the role of FM in supporting Behaviour, Motivation, and Performance; and the relevance of Leadership, Management and People Development for managers in the FM sector.(18) Understand the distinction between performance measurement and performance management, and investigate how to use data to optimise FM services, facilities, and overall business support.(19) Understand the responsibility and complexity of managing day-to-day safety and planning for disaster management, including the role of FM in business continuity planning(20) Energy Management and Sustainability

Teaching / Learning Strategy

An integrative approach will be used, based on formal lectures, GCULearn support, and seminars or tutorials. Learning and teaching strategies appropriate to students' needs will be developed and implemented to enable all students to participate fully in the module.

Indicative Reading

Barrett and Baldry, Facilities Management, Towards Best Practice, (2003) Blackwell Science Brian Atkin, Adrian Brooks Total Facilities Management, 4th Edition 2015, Wiley-Blackwell Brian Wood, Building Maintenance 2009 Wiley-Blackwell Frank Booty, Facilities Management Handbook 2009, 4 th ed, Elsevier Science & Technology Marc Hanson (2002), Guide to Facilities Management Contracts (2nd Edition) Workplace law Network Keith Bright (2004), Making Buildings Accessible - Special Report, Workplace law Network Premises & facilities Management, Journal, IML Group (online) Facilities Journal, Emerald Insight (via GCU Library) Facilities Management, Journal, Henry Stewart Publications (via Athens)

Transferrable Skills

Decision-making skills (D1) Ability to evaluate multiple perspectives (D8) Ability to balance conflicting drivers and functions Principles of people management, motivation and leadership (D4) Ability to conceive the underlying logic in complex situations and produce plans (D3) Awareness of the Business Organisation (D11)

Module Structure

Activity Total Hours
Seminars (FT) 12.00
Assessment (FT) 12.00
Independent Learning (FT) 128.00
Tutorials (FT) 24.00
Lectures (FT) 24.00

Assessment Methods

Component Duration Weighting Threshold Description
Exam (Exams Office) 3.00 70.00 35% FM Technology, FM and the Environment
Coursework 1 n/a 30.00 35% FM: An Industry Analysis & Approaches (2500 words)