BUSINESS CONTINUITY MANAGEMENT AND PLANNING

SHE Level 3
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M3N322802
Module Leader n/a
School Glasgow School for Business and Society
Subject Management
Trimester
  • B (January start)

Pre-Requisite Knowledge

360 credit points at levels 1, 2 and 3 or equivalent in a related/relevant subject area

Summary of Content

The module takes a strategic approach to the issue of Business Continuity Management (BCM). The module will examine the stages of the continuity management process and the strategies that are employed when an organisation faces a crisis situation. Through the use of case studies, the module will demonstrate how to undertake an analysis of the business environment, prepare analytical frameworks, implement BCM and ensure that a process of regular monitoring takes place. GSBS will continue to use the advancement of GCU Learn as a blended learning tool through its teaching and learning as well as through engagement with students. GSBS will ensure that all modules are GCU Learn enabled and with the support of the Learning Technologists at the cutting edge of development of online materials. Academic staff and the Learning Technologists will continue to work together to develop and operate all modules on GCULearn to ensure student support and information sharing. Students are provided with formative and summative feedback via a variety of mechanisms. Feedback on coursework is provided within 3 working weeks of submission

Syllabus

-360b7 The development of BCM from an IT focus to a holistic management tool b7 Key business drivers for business continuity management b7 The relationship between BCM, legislation and regulation b7 The development of BCM standards, in particularly ISO22301 b7 Initiating and planning for BCM -360b7 Developing a BCM policy b7 Conducting a business impact analysis b7 Developing a business continuity plan b7 Techniques for embedding BCM b7 Change management b7 Testing and exercising strategies b7 Crisis management theory b7 Decision making in a crisis - individual and group decisions b7 Crisis communication including handling the media b7 The impact of social media in a crisis situation -360b7 The relationship between an enterprise risk management framework and business continuity management (BCM)

Learning Outcomes

On successful completion of this module, the student should be able to:1. Critically appraise the drivers for business continuity management2. Explore and discuss the stages of business continuity management3. Develop an in depth understanding of the processes involved in implementation of effective business continuity management4. Analyse the factors involved in effective crisis management and crisis communication5. Critically analyse the use of business continuity management across different industry sectors, geographical areas and organisational contexts.

Teaching / Learning Strategy

The learning outcomes for this module are based upon lectures which provide students with the essential knowledge of the key topic areas. These are supplemented by tutorials, which allow the application and deeper discussion of these topic areas. Students are required, either individually or in groups, to make a short seminar presentation. This presentation will require them to conduct some independent research of a range of literature sources.

Indicative Reading

Core Text: Elliott, D., Swartz, E., Herbane, B. (2010) Business Continuity Management, London: Routledge THIS BOOK IS AVAILABLE AS AN ELECTRONIC RESOURCE Recommended Reading: Blythe, M (2009) Business Continuity Management: Building an Effective Incident Management Plan, New Jersey: John Wiley & Sons THIS BOOK IS AVAILABLE AS AN ELECTRONIC RESOURCE Correia, D (2013) Business Continuity, US: Elsevier Security Executive Council Fink, S., (2002), Crisis Management Planning for the Inevitable, Lincoln: Universe Inc Harrison, S., (1999), Disaster and the Media Managing Crisis Communications, Hampshire: MacMillan Press Ltd Hiles, A. (2011), The Definitive Handbook of Business Continuity Management, New York: John Wiley & Sons Inc THIS BOOK IS AVAILABLE AS AN ELECTRONIC RESOURC Regester, M. & Larkin, J., 2002, Risk Issues and Crisis Management A Casebook of Best Practice, London: Kogan Page Limited THIS BOOK IS AVAILABLE AS AN ELECTRONIC RESOURCE Seymour, M. & Moore, S., 2000, Effective Crisis Management Worldwide Principles and Practice, London: Continuum Smith, D & Elliot, D., (2006) Key Readings in Crisis Management, London: Routledge Journals (Available Electronically): Disasters (The Journal of Disaster Studies and Management) Disaster Prevention and Management Strategic Risk Business Continuity Journal Journal of Business Continuity and Emergency Planning Internet sites: Business Continuity Institute www.thebci.org <http://www.thebci.org> The Emergency Planning Society www.emergplansoc.org <http://www.emergplansoc.org> Continuity Central www.continuitycentral.com <http://www.continuitycentral.com> The Continuity Forum www.continuityforum.org <http://www.continuityforum.org> Scottish Continuity Group www.scottishcontinuitygroup.com <http://www.scottishcontinuitygroup.com> Federal Emergency Management Associations <http://www.fema.gov/> Association of Continuity Planners www.acp-international.com <http://www.acp-international.com> The Disaster Recovery Institute International www.drii.org <http://www.drii.org> International Association of Emergency Managers www.iaem.org <http://www.iaem.org>

Transferrable Skills

This module will develop the student's ability to apply academic theory and literature on BCM to different organisational contexts, through the use of relevant case studies and examples referred to throughout the module. Delivery of a scenario exercise by industry professionals will provide further insight into 'real-life' examples and challenging their decision making processes and ability to respond under pressure. Also, students will be required to work in small groups and deliver seminar presentations throughout the module.

Module Structure

Activity Total Hours
Assessment (FT) 46.00
Seminars (FT) 11.00
Tutorials (FT) 11.00
Lectures (FT) 22.00
Independent Learning (FT) 110.00

Assessment Methods

Component Duration Weighting Threshold Description
Course Work 02 n/a 50.00 35% Coursework 2 - 2500 report
Course Work 01 n/a 50.00 35% Coursework 1 - 2500 essay