SHE Level 3
SCQF Credit Points 10.00
ECTS Credit Points 5.00
Module Code M3N223771
Module Leader John Hillman
School School for Work Based Education
Subject SCWBE
  • A (September start)
  • B (January start)
  • C (May start)

Summary of Content

The aim of this module is to support those employed in railway operations or seeking a career in railway operations, to function effectively in the railway operations context, and to provide them with the necessary knowledge and understanding of the elements shown in the syllabus. This module will help students gain an overall awareness and understanding of the key issues and processes involved in the management of passenger and freight operations, particularly in relation to: -425b7 The scope and range of railway operating activities and people-management skills involved, recognising both similarities and differences between types of passenger and freight operations; -425b7 The requirement to operate railways in a regulated business environment, covering safety, effectiveness and economic criteria and objectives; b7 The necessary contribution of railway operators to improve safety, efficiency & economic criteria and objectives. It will also help students to understand specialist operating arrangements for the effective control of risks relating to train and traffic movement, station and terminal working, human factors and operational interfaces. The module will enable the integration of the elements of managing passenger and freight operations, with other module topics, such as Train Movement Control Systems, Emergency Planning and Mishap Management and Investigation, Train Planning and Performance Measurement, Safety Law and Management together with operational interface aspects of railway engineering and the financial structural basis for railway operations in the UK in Railway Economics.


-720 Definitions, scope and context relating to Heavy, Light rail and Metro systems. Integration of train and network operating activities to effect high standards of safe performance. The development of new operational activity and the management of change. Normal and degraded modes of operation, failures & incidents. Management of current operations, control and special movements. Assessment and management of external factors affecting railway operations. Public and operational security. Operational implications of different types of passenger trains. Management in relation to freight operations. Operational and organisational safety issues

Learning Outcomes

On successful completion of the module students should be able to:1. Demonstrate a critical understanding of how people managing the whole business interface with railway systems by showing how the relationships and responsibilities affect the contractual railway2. Analyse and evaluate how the whole business is managed and presented to its stakeholders3. Apply knowledge, skills, and understanding to the workplace context

Teaching / Learning Strategy

This module is designed to be relevant to the student's workplace. The module teaching materials will be made available through GCU Learn. It is hoped students will participate in discussions on-line. Support will be offered on the web by e-mail on-line discussion and telephone. A tutorial event at the start of the module will bring students together from the programme. This also provides the opportunity to meet their tutors. Formative assessment will be used not only to encourage knowledge of the subject, but also to help develop transferable skills. Summative assessments will provide evidence of the learning achieved throughout the module. Summative assessments are compulsory.

Indicative Reading

Publications Essential Reading Railway Safety Principles and Guidance series (obtainable through Glover, J. (2013) Principles of Railway Operation. London: Ian Allan Publishing Useful Websites Department of Environment, Transport & Regions ( Network Rail ( Railway Safety & Standards Board ( Office of the Rail Regulator ( Health & Safety Executive ( National Rail ( Light Rail Transit Association ( Commission for Integrated Transport

Transferrable Skills

Written communication skills Personal and interpersonal skills Information gathering skills Problem solving Critical thinking and reflection Assessment and evaluation skills Negotiation, time management and forward planning skills.

Module Structure

Activity Total Hours
Assessment (PT) 20.00
n/a 80.00

Assessment Methods

Component Duration Weighting Threshold Description
Course Work 01 n/a 100.00 40% 100% CourseworkThe assessments are work based and negotiated between the Institution of Railway Operators and Glasgow Caledonian University. For example, this may include a short answer questions to assess the understanding and principles and terminology and an essay Part B.