MANAGING OPERATIONS (LC)

SHE Level 3
SCQF Credit Points 10.00
ECTS Credit Points 5.00
Module Code M3N222077
Module Leader Caroline Tuff
School School for Work Based Education
Subject SCWBE
Trimesters
  • A (September start)
  • B (January start)
  • C (May start)

Summary of Content

This module will help students gain an overall awareness and understanding of the key issues and processes involved in the management of passenger and freight operations, particularly in relation to: -426 The scope and range of railway operating activities and people-management skills involved, recognising both similarities and differences between types of passenger and freight operations; The requirement to operate railways in a regulated business environment, covering safety, effectiveness and economic criteria and objectives; The necessary contribution of railway operators to improve safety, efficiency & economic criteria and objectives. It will also help students to understand specialist operating arrangements for the effective control of risks relating to train and traffic movement, station and terminal working, human factors and operational interfaces. The module will enable the integration of the elements of managing passenger and freight operations, with other module topics, such as Train Movement Control Systems, Emergency Planning and Mishap Management and Investigation, Train Planning and Performance Measurement, Safety Law and Management together with operational interface aspects of railway engineering and the financial structural basis for railway operations.

Syllabus

-360 Definitions, scope and context relating to Heavy, Light rail and Metro systems -360 Integration of train and network operating activities to effect high standards of safe performance -360 The development of new operational activity and the management of change -360 Normal and degraded modes of operation, failures & incidents -360 Management of current operations, control and special movements -360 Assessment and management of external factors affecting railway operations -360 Public and operational security -360 Operational implications of different types of passenger trains -360 Management in relation to freight operations -360 Operational and organizational safety issues

Learning Outcomes

By the end of this module students should be able to:1. Analyse the fundamental principles that underpin the operation of passenger and freight trains, stations & terminals and operating employees and the range and scope of operating passenger and freight train services. 2. Analyse the critical factors that lead to performance risks, and evaluate the control measures used to contain those risks.3. Analyse the operational safety management considerations in the context of safety of train movement and interfaces with stations, depots and rolling stock maintenance.4. Demonstrate an understanding of competence management principles and practices including the management of change in a demanding safe performance standards environment.

Teaching / Learning Strategy

It is intended that this module is delivered through GCULearn, GCU's on-line learning environment. Students will be expected to participate in a range of e-learning activities including individual and group work, and where appropriate self- and peer assessment. Formative assessment will be used to encourage learning and interpersonal skills, and the summative assessments will provide evidence of the development achieved throughout the module. A tutorial event at the start of the module will bring students together from the programme. This also provides the opportunity to meet their tutors. Further support will be offered via GCULearn, for example on line discussion and announcements, by e-mail and telephone. Formative assessment will be used not only to encourage knowledge of the subject, but also to help develop transferable skills. Summative assessments will provide evidence of the learning achieved throughout the module. Summative assessments are compulsory. A mark of 35% must be achieved for each summative assessment and an overall mark of 40% must be achieved in the module.

Indicative Reading

Glover, J, (1999) ABC Railway Operation , Ian Allan Publishing Railway Safety Principles and Guidance series (obtainable through www.hse.gov.uk <http://www.hse.gov.uk> ) Harris, N. & Schmidt, F. (2003) Planning Freight Railways , A & N Harris Harris, N. & Goddard, E. (1991) Planning Passenger Railways , A & N Harris

Transferrable Skills

- Written communication skills - Personal and interpersonal skills - Information gathering skills - Problem solving - Critical thinking and reflection - Assessment and evaluation skills - Negotiation, time management and forward planning skills.

Module Structure

Activity Total Hours
Independent Learning (PT) 45.00
On-line learning 35.00
Assessment (PT) 20.00

Assessment Methods

Component Duration Weighting Threshold Description
Coursework 1 n/a 100.00 40% The assessments are work based and negotiated between the Institution of Railway Operators, University of Johannesburg and Glasgow Caledonian University.