SHE Level 3
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M3N125216
Module Leader Niladri Palit
School Glasgow School for Business and Society
Subject Management
  • A (September start)
  • B (January start)
  • C (May start)
  • A (September start)-B (January start)
  • B (January start)-C (May start)
  • C (May start)-A (September start)
  • S-C (May start)-A (September start)

Summary of Content

The module aims to develop knowledge, understanding and application of concepts, processes and techniques of operations and supply chain management and the nature and sources of competitive advantage that these can deliver. Summary of how PRME-related issues / topics are covered in this module: Ethical issues in the design and delivery of operational processes


The syllabus of the module will cover the following topics: -360 Introduction to Industrial organisations -360b7 The manufacturing/operations environment. b7 Mission and purpose and organisational objectives b7 Corporate and functional strategies b7 Strategic role and objectives of operations/manufacturing b7 Importance of supply chain management b7 History and development of supply chain management concept -360 Operations Strategy -360b7 The role of other specialist functions (Marketing, Finance, HR Management, R&D, IT, etc.) b7 Their integration with manufacturing/operations b7 Operations contribution to strategy -360 Design of operations systems -360b7 Product design b7 Process design b7 Layout Design of operations systems -360b7 Planning and control b7 Capacity Design of operations systems -360b7 Quality -360b7 Ways of improving quality b7 Sustainability -317 Project Management -360b7 Project management - implementation and management of change through projects b7 Purpose, scope, organisation, cost, quality and time b7 Project management - implementation and management of change through projects b7 Purpose, scope, organisation, cost, quality and time -283 General introduction of supply chain management -360b7 What is supply chain and supply chain management? b7 Supply chain network -283 Supply chain performance measurement -360b7 Viewing the supply chain as a competitive weapon and performance measurement in a supply chain b7 Traditional performance measurement system -360b7 World class performance measurement system -142 Inventory planning and control, Supply Chain Dynamics -360b7 What is inventory and why is it important? -360b7 Deciding the inventory level: economic order quantity (EOQ) model b7 Determining the order time and measuring inventory for control -360b7 Mode of inventory ownership -360b7 Bullwhip effect, causes and reduction b7 Materials Requirements Planning (MRP) b7 Manufacturing Resource Planning (MRPII) - as an information system b7 JIT and MRP b7 Integration across functional areas - ERP -283 Current issues in Supply Chain management b7 Supply Chain risk b7 Global supply chains b7 Sustainability and green supply chains -283 Procurement -360b7 Functionality of procurement -360b7 Procurement is of strategic importance b7 Procurement processes and technologies supporting the Procurement function b7 Outsourcing (make / buy decision) -360b7 Supplier management -317 Logistics b7 Logistic and logistics management b7 Transportation mode in distribution Third party logistics

Learning Outcomes

On successful completion of this module, the student should be able to:1. Analyse and evaluate the dynamic nature of operations and associated infrastructure;2. Select and apply appropriate concepts, techniques and methods to the design and planning of operations;3. Demonstrate an understanding of the concepts and theories underpinning the discipline of supply chain management including purchasing and logistics;4. Critically evaluate the supply chain environment and understand the opportunities and constraints facing organisations;

Teaching / Learning Strategy

This work based module adopts a blended approach to learning which combines face to face contact and online learning via GCU's virtual learning environment, GCU Learn. The teaching and learning strategy encourages an active and self-directed approach to learning. In the context of a work based ethos, teaching and learning methods use real world and real work scenarios to promote action learning, inquiry based learning, problem based learning and peer learning. To this end learning will involve formal and informal strategies which place an emphasis on the integration of learning and work. Students will be expected to take a critical stance as they draw on academic theories and techniques in order to frame, analyse and solve actual work-based problems. The module utilises an interactive lecture programme where students are encouraged to participate and contribute. Students are required to undertake a programme of specified reading for independent learning, and reflect upon managerial practices within the workplace. The teaching and skills development programme will be supported via GCU Learn, which will also enhance the students' ability to utilise e-communication. Learners will be supported during the module by the module team which includes module tutors, work based mentors and Academic Development Tutors. Module tutors act as facilitators and also determine the level and accuracy of knowledge acquisition at key points in the delivery. Additionally, input, when necessary, either directly or with the support of external experts will add to the authenticity, credibility and application of education and learning to the workplace. Work based mentors provide a full spectrum of workplace support; helping apprentices to identify relevant work activity that can operate as a source for work-integrated learning, advise on the development of work-based projects, provide feedback on the development of professional competence, and formatively comment on progress in achieving negotiated work-integrated learning objectives. Academic Development Tutors will provide support to help maximise potential in relation to academic writing, referencing and the development of effective study techniques. Both formative and summative assessment strategies will be adopted during the module. Formative assessment will be used not only to encourage knowledge of the subject, but also to help develop transferable skills. Summative assessments will provide evidence of the learning achieved throughout the module. Summative assessments are compulsory. A mark of 35% must be achieved for each summative assessment and an overall mark of 40% must be achieved in the module. Students will have access to ongoing academic support as they work through the module assessment activities, and staff will assist students to reflect on and evaluate achievement of the learning outcomes. The percentage of Work Based Learning for this module, as represented by the Independent Learning 'Activity Type' is 72%. Work Based Assessment will account for 20% with the remainder of 8% accounted for by Lectures and Seminars.

Indicative Reading

Core text SLACK, N. CHAMBERS, S. & JOHNSTON, R., 2007. Operations Management. 5th ed. Prentice Hall BOZARTH, C. & HANDFIELD, R., 2008. Introduction to Operations and Supply chain management. 2nd ed. Pearson Education WISNER J.D. LEONG, G. K. TAN, K. & THOMSON, C., (2016). Principles of Supply Chain Management: A Balanced Approach.4 th ed. Boston, MA: South-Western/Cengage Learning MONCZKA, R. TRENT, R. & HANDFIELD, R., 2005. Purchasing and Supply Chain Management, 3rd ed. Thomson Learning LYSONS, K. & FARRINGTON, B., 2006. Purchasing and supply chain management. 7 th ed. Pearson Education Ltd Additional Reading Operations SLACK, N. & LEWIS, M., 2008. Operations Strategy.2 nd ed. FT Prentice Hall JOHNSTON, R. & CLARK, G., 2008. Service Operations Management. 3 rd ed. Prentice Hall NAYLOR, J., 2002. Introduction to Operations Management. 2nd ed. Prentice Hall KRAJEWSKI, L. RITZMAN, L. & MALHOTRA, M., 2007.Operations Management Processes and value chains. 8th ed. Prentice Hall HILL T., 2000. Manufacturing Strategy. 2nd ed. Palgrave Supply chain management Van WEELE, A., J., 2010. Purchasing and Supply Chain Management, Analysis, Strategy, Planning and Practice. 5 th ed. Cengage learning BOZARTH, C., & HANDFIELD, R., B., 2016. Introduction to Operations and Supply Chain Management 4th ed. Prentice Hall Project Management MAYLOR, H., 2010. Project Management. 3rd ed. Prentice Hall Journals: Journal of Supply Chain Management Supply Chain Management Review International Journal of Physical Distribution and Logistics Management Manufacturing & Service Operations Management Journal of Operations Management International Journal of Operations and Production Management Production and Operations Management Total Quality Management and Business Excellence International Journal of Project Management Managing Service Quality Operations Management Research Operations Management Websites -Production and Operations Management Society (POMS), www.poms.org/ <http://www.poms.org/> -Professional association for supply chain and operations management (APICS), <http://www.apics.org> -Supply Chain Management Council, <http://cscmp.org/ -Institute of Supply Chain Management, <http://www.ism.ws/> -Supply Chain Digest, <http://www.scdigest.com/> -Supply Management, <http://www.supplymanagement.com/>

Transferrable Skills

-Self-management: self-motivation, time management and critical self-reflection and evaluation of personal performance. -Interpersonal Skills: an ability to work collaboratively and constructively with others in seminars and outside of class in allocated groups. -Oral and written communication skills, negotiation skills and presentation skills -Group work when participating in the group work in seminars and outside of class in allocated groups. -Information technology skills will be developed through Internet searches and online communication. -Analytical, evaluative and creative problem solving will be developed throughout the module experience but especially through case studies, seminar debates. -Using Turnitin software to improve writing style.

Module Structure

Activity Total Hours
Lectures (FT) 15.00
Independent Learning (FT) 145.00
Assessment (FT) 40.00

Assessment Methods

Component Duration Weighting Threshold Description
Course Work 01 n/a 100.00 40% Individual work based assignment: report - 4000 words