SHE Level 2
SCQF Credit Points 10.00
ECTS Credit Points 5.00
Module Code M2N223768
Module Leader Tony Manktelow
School School for Work Based Education
Subject SCWBE
  • A (September start)
  • B (January start)
  • C (May start)

Summary of Content

This module has been designed to support those employed in railway operations or seeking a career in railway operations, to function effectively in the railway operations context, and to provide them with the necessary knowledge and understanding of the elements shown in the syllabus This module provides critical accounts of the essential processes and procedures for managing people in an organisation, supported by appropriate analysis of historical, theoretical and legislative data. It encourages students to research Human Resource Management and People Management issues in organisations within the UK and Ireland rail industry.


The following key areas will be considered: -360b7 Recruitment and Selection b7 Motivation Theories b7 Managing Performance b7 Leadership Styles b7 Employee Relations b7 Team working b7 Learning and Development

Learning Outcomes

On successful completion of the module students should be able to:1. Understand how the core elements of people management and be able to analyse critically how they impact on overall operational and business performance2. Demonstrate knowledge of the ethical and legal context of people management within the railway operating environment.3. Apply knowledge, skills and understanding of the procedures and outputs of staff rostering from the perspectives of safety, performance and efficiency.

Teaching / Learning Strategy

This module is designed to be relevant to the student's workplace. The module teaching materials will be made available through GCULearn. This can also be used to facilitate on-line discussions with students. Support will be offered through webinars, e-mail on-line discussion and telephone. A tutorial event at the start of the module will bring students together from the programme. This also provides the opportunity to meet their tutors. Formative assessment will be used not only to encourage knowledge of the subject, but also to help develop transferable skills. Summative assessments will provide evidence of the learning achieved throughout the module. Summative assessments are compulsory. A mark of 35% must be achieved for each summative assessment and an overall mark of 40% must be achieved in the module.

Indicative Reading

ESSENTIAL Books: Boddy, D., (2013) Management: An Introduction (6 th edition) Prentice Hall Financial Times RECOMMENDED Books: Blyton <>, P. and Turnbull, P. (2004) The Dynamics of Employee Relations (3 rd edition) Palgrave Gubbins, E. (2003) Managing Transport Operations (3 rd edition)The Institute of Logistics and Transport / Kogan Page Huczynski, A. and Buchanan, D. (2013) Organisational Behaviour, (8 th edition) Prentice Hall Mullins, L. J. (2013), Management and Organisational Behaviour (10 th edition) Financial Times Pitman Publishing Paton, R. A. & McCalman, J. (2008) Change Management: A guide to effective implementation (3 rd edition) Sage Publications Ltd Senior, B. and Swailes, S. (2010), Organisational Change (4 th edition) Financial Times, Prentice Hall Torrington, D., Hall, L., Taylor, S. and Atkinson, C. (2014) Human Resource Management, (9 th edition) Pearson Professional Journals: Journal of Management Consulting; Management Today; People Management Modern Railways

Transferrable Skills

-487b7 Written communication skills -487b7 Personal and interpersonal skills b7 Information gathering skills b7 Problem solving b7 Critical thinking and reflection b7 Assessment and evaluation skills b7 Negotiation, time management and forward planning skills.

Module Structure

Activity Total Hours
Independent Learning (PT) 80.00
Assessment (PT) 20.00

Assessment Methods

Component Duration Weighting Threshold Description
Course Work 01 n/a 100.00 40% 100% CourseworkThe assessments are work based and negotiated between the Institution of Railway Operators and Glasgow Caledonian University. For example, this may include a short answer questions to assess the understanding and principles and terminology and an essay Part B.