SHE Level 2
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M2N208693
Module Leader n/a
School Glasgow School for Business and Society
Subject Management
  • A (September start)
  • B (January start)

Pre-Requisite Knowledge


Summary of Content

The module is designed to introduce students to the main themes and issues underlying the development of managerial reform in the public sector, generally referred to under the rubric of the `new public management. The module examines the advent of managerialism and considers its central elements and the way in which these have come to shape the delivery of public services and the structure and processes of public sector management.


Models of management: public versus approaches to management.From public administration to public management: the `shift to managerialism and the main doctrinal components of the new public management.The new public management: markets, competition and efficiency.The new public management: the decentralisation of service delivery.The new public management: performance measurement and quality assurance.The new public management: the rise of consumerism.The Citizens Charter and public service delivery.Accountabiliyt and the new public management.Public-private partnership and public sector management.The new public management as an international phenomenon.

Learning Outcomes

At the end of the module, students will have a clear understanding of the nature of the public sector and of the areas of similarity and difference between the public sector and private sector. They will also understand the nature of the `paradigm shift from public administration to public management and be able to explain this change and its implications for both the public sector and public administration as an academic discipline. As such, students will be familiar with the major debates and analytical approaches appropriate to the study of public sector management.In addition to these learning outcomes, the module will seek to develop personal transferable skills. These are important in your development as a student and will be equally relevant in your working life after university. As with all skills, they can be improved with practice, reflection and advice. Below is a list of the key skills which this module will seek to enhance:1. Self-management: the ability to manage your own learning development.2. Learning skills: the ability to learn effectively and be aware of your own learning strategies.3. Communication: the ability to write and speak with clarity and confidence to a variety of audiences and for different purposes.4. Groupwork: the ability to work productively in different types of groups - formal and informal.5. Problem solving: the ability to identify the main features of a given problem and generate strategies for its resolution.

Teaching / Learning Strategy

The teaching and learning strategy consists of a structured programme of lectures, a semi-structured seminar programme and a programme of directed and independent study. Lectures will provicde the framework and basic `skeleton, for study on each topic area. Students will then develop their knowledge of the topic through directed and independent study. This study will form the basis for seminar discussion and groupwork on given topic areas.

Indicative Reading

R. Common, N. Flynn and E. Mellon, Managing Public Services: Competition and Decentralisation, Butterworth Heinemann, 1993C. Duncan ed., The Evolution of Public Management: Concepts and Techniques for the 1990s, MacMillan, 1992H. Elcock, Change and Decay: Public Administration in the 1990s, Longman1991D. Farnham and S. Horton, eds., Managing the New Public Services, 2nd Edition, MacMillan, 1996E. Ferlie, L. Ashburner, L. Fitzgerald and A. Pettigrew, The New Public Management in Action, Oxford University Press, 1996N. Flynn, Public Sector Management, 2nd Edition, Harvester Wheatsheaf, 3rd Edition, 1997S. Horton and D. Farnham, Public Management in Britain, Macmillan, 1999O.E. Hughes, Public Management and Administration: An Introduction, MacMillan, 1998K. Issac-Henry, C. Painter and C. Barnes, Management in the Public Sector: Challenge and Change, Chapman and Hall, 2nd Edition, 1997S. Ranson and J. Stewart, Management for the Public Domain, MacMillan, 1994K. Walsh, Public Service and Market Mechanisms: Competition, Contracting and the New Public Management, MacMillan, 1995L. Willcocks and J. Harrow, eds., Rediscovering Public Services Management, McGraw Hill, 1992

Module Structure

Activity Total Hours
Seminars (FT) 10.00
Assessment (FT) 40.00
Independent Learning (PT) 106.00
Lectures (PT) 24.00
Independent Learning (FT) 94.00
Lectures (FT) 36.00
Seminars (PT) 10.00
Assessment (PT) 40.00

Assessment Methods

Component Duration Weighting Threshold Description
Coursework 0.00 50.00 40% n/a
Exam (Exams Office) 2.00 50.00 40% n/a