SHE Level 2
SCQF Credit Points 10.00
ECTS Credit Points 5.00
Module Code M2N206862
Module Leader Tony Manktelow
School School for Work Based Education
Subject SCWBE
  • A (September start)
  • B (January start)
  • C (May start)

Pre-Requisite Knowledge

M2N206859 Personal and Professional Development and Work Based Learning. The learner must be employed in a full-time, part-time or voluntary capacity. This module is intended for students undertaking the BSc Railway Operations Management

Summary of Content

This module provides critical accounts of the essential processes and procedures for managing people in an organisation, supported by appropriate analysis of historical, theoretical and legislative data. It encourages the student to research Human Resource Management and People Management issues in organisations within the UK rail industry.


The module will cover the following syllabus: - Recruitment and Selection - Motivation Theories - Managing Performance - Leadership Styles - Employee Relations - Team working - Training and Development

Learning Outcomes

On successful completion of the module the student should be able to:1. Demonstrate an understanding of the essential processes and procedures for managing people in an organisation in relation to recruitment, selection and induction and initial training.2. Analyse the theories, approaches and skills associated with managing individuals and teams in order to meet the needs of business; including motivation, performance measurement and competence assessment.3. Evaluate the importance of employee relations and human resource management in ensuring business needs are met through human resource capital4. Demonstrate a critical understanding of learning and development practices and performance management systems for individuals within the rail industry.

Teaching / Learning Strategy

It is intended that this module is delivered through Blackboard, GCU's on-line learning environment. Students will be expected to participate in a range of e-learning activities including individual and group work, and where appropriate self- and peer assessment. Formative assessment will be used to encourage learning and interpersonal skills, and the summative assessments will provide evidence of the development achieved throughout the module. A tutorial event at the start of the module will bring students together from the programme. This also provides the opportunity to meet their tutors. Further support will be offered via Blackboard, for example on line discussion and announcements, by e-mail and telephone Formative assessment will be used not only to encourage knowledge of the subject, but also to help develop transferable skills. Summative assessments will provide evidence of the learning achieved throughout the module. Summative assessments are compulsory. A mark of 35% must be achieved for each summative assessment and an overall mark of 40% must be achieved in the module. This module is delivered by the Institution of Railway Operators.

Indicative Reading

Armstrong, M (2009) A Handbook of Human Resource Management Practice, (11th edition) Kogan Page Beerel, Annabel (2009) Leadership and Change Management , Sage Publications Ltd Blyton, P. and Turnbull, P. (2004) The Dynamics of Employee Relations (3 rd Edition), Basingstoke, Palgrave Macmillan Daniels, K and MacDonald L (2009) Equality,Diversity and Discrimination: A Student Text , London,CIPD Harrison, R. (2005) Learning and Development , London, CIPD, 4 th Edition Huczynski, A and Buchanan, D (2009) Organisational Behaviour , (6 th edition) Prentice Hall Maund, L (2001) An Introduction to Human Resource Management , Palgrave Macmillan Mullins, L J (2009), Management and Organisational Behaviour (8 th edition) Financial Times Pitman Publishing Northouse, P. G. (2009) Introduction to Leadership: Concepts and Practice, Sage Publications Ltd Northouse, P. G. (2010) Leadership: Theory and Practice (5 th edition) Sage Publications Ltd Perkins S. J. & White G. (2008) Employee Reward , London, CIPD Price, A (2004), Human Resource Management in a Business Context (2 nd edition) Thomson Learning Rose, E (2008) Employment Relations ,(3 rd Edition) London, Financial Times. Taylor S. (2008) People Resourcing , CIPD, 4 th Edition Thompson, Leigh L (2008) Making the Team , Prentice Hall Torrington, D Hall, L & Taylor, S (2008) Human Resource Management (7 th Edition), London, Financial Times Western, S (2008) Leadership: A critical text , Sage Publications Ltd Williams, S and Adam-Smith, D (2010) Contemporary Employment Relations: A Critical Introduction 2 nd Edition Oxford, Oxford Press Journals International Journal of Cross Cultural Management is available electronically on SAGE Journals Online at <> European Journal of Industrial Relations is available electronically on SAGE Journals Online at <> -3 The British Journal of Industrial Relations available at: <> Industrial Relations Journal available at: <> Websites You may also wish to consult the following web-pages for information on specific elements of the module: <> Trade Union Congress <> Advisory, Conciliation and Arbitration Service <> Chartered Institute of Personnel and Development Workplace Employment Relations Survey <> Equality and Human Rights Commission <> Dept for Business Innovation and Skills

Transferrable Skills

Written communication skills Interpersonal skills People management skills Problem solving Information gathering skills Critical thinking and reflection Assessment and evaluation skills Negotiation, time management and forward planning skills

Module Structure

Activity Total Hours
Tutorial discussion 10.00
Assessment (PT) 20.00
Directed Learning 35.00
Independent Learning (PT) 35.00

Assessment Methods

Component Duration Weighting Threshold Description
Coursework 1 n/a 100.00 40% The assessments are work based and negotiated between the Institution of Railway Operators and Glasgow Caledonian University.