SHE Level 2
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M2L524419
Module Leader Naomi Cochrane
School School of Health and Life Sciences
Subject Social Work
  • B (January start)

Pre-Requisite Knowledge

Successul completion of Level 1 (BA (Hons) Social Work/equivalent

Summary of Content

This module is underpinned by knowledge about communication skills. Key elements are interpersonal skills, written skills, use of supervision and reflective skills set within the context of anti-discriminatory and anti-oppressive practice. The module fulfils the professional body requirement to assess students as 'ready' for practice so emphasis is on preparation for practice learning. The students are required to successfully pass the assessment process, which includes two elements: a videoed interview and a reflective commentary on the interview, prior to commencing Supervised Direct Practice 1(SDP1).


-284 1. Key knowledge, skills and value base for effective communication. 2. An introduction to social work practice. 3. The importance of the theoretical framework for practice. 4. The application of anti-discriminatory and anti-oppressive practice. 5. The relevance of values within practice. 6. Detailed knowledge of a range of skills for practice, their role and purpose. 7. The application of person centred communication skills that meets the needs of the service user or carer that takes account of culture, age, disability and care needs. 8. Interpersonal skills. 9. Critical reflective thinking and writing. 10. Safe working practices. 11. Writing for social workers in preparation for practice.

Learning Outcomes

On successful completion of this module students should be able to:1. Demonstrate knowledge, understanding and awareness of a range of skills, competencies and values which underpin effective communication 2. Demonstrate the ability to apply active listening skills and communicate effectively with others3. Demonstrate the ability to apply effective communication skills in order to overcome potential barriers resulting from social differences.4. Identify and demonstrate understanding and awareness of approaches to address discrimination and disadvantage in practice contexts.5. Apply processes of reflection to the role of self in communicative contexts.6. Demonstrate the ability to write accurately and clearly in styles appropriate to the audience, purpose and context.7. Recognise own bias, prejudices and values and understand how these impact on other people.8. Demonstrate knowledge, understanding and awareness of the role of a student social worker integrating ethical issues, values and codes of practice in interventions with others.

Teaching / Learning Strategy

The teaching strategy includes lectures, workshops, seminars and practice sessions. A range of teaching resources will be used such as videos where best practice is demonstrated. This enables students to model their behaviour and develop their communication skills. Service users and carers will be involved in the teaching of the module. There will be practice sessions on a weekly basis over five weeks of the trimester. These sessions will enable students to work in small groups to practice essential skills in preparation for their assessment and SDP1.

Indicative Reading

Adams, R., Dominelli, L. and Payne, M., 2009. Developing Critical Practice in Social Work. Basingstoke, Palgrave Macmillan. Allen, G. and Langford, D., 2007. Effective Interviewing in Social Work and Social Care: A Practical Guide. Basingstoke, Palgrave Macmillan. Beesley, P., Watts, M. and Harrison, M., 2017. Developing Your Communication Skills in Social Work. London, Sage. Davies, K. and Jones, R., 2015. Skills for Social Work Practice. Basingstoke, Palgrave. Dominelli, L., 2017. Anti-racist Social Work. Basingstoke, Macmillan International Higher Education. Dyke, C., 2019. Writing Analytical Assessments in Social Work. Critical Publishing. Fenton, J., 2016. Values in Social Work: Reconnecting with Social Justice. Basingstoke, Palgrave Macmillan. Healy, K., 2011. Social Work Methods and Skills: The Essential Foundations of Practice. Palgrave Macmillan. Healy, K., 2014. Social Work Theories in Context: Creating frameworks for practice. Basingstoke, Palgrave Macmillan Horner, N., 2019. What is Social Work?: Contexts and Perspectives. London, Sage. Howe, D., Kohli, R., Smith, M., Parkinson, C., McMahon, L., Solomon, R., Simmonds, J., Cooper, A., Dutton, J., Fairtlough, A. and Walsh, J., 2018. Relationship-Based Social Work: Getting to the Heart of Practice . London, Jessica Kingsley Publishers. Howe, D., 2017. An Introduction to Social Work Theory. London, Routledge. Kadushin, A. and Kadushin, G., 2013. The Social Work Interview. Columbia, Columbia University Press. Knott, C. and Scragg, T. eds., 2016. Reflective practice in social work. London, Learning Matters, Sage. Koprowska, J., 2014. Communication and Interpersonal Skills in Social Work. London, Learning Matters, Sage. Larkin, R., Maglajlic, A. and Larkin, R. Social Work with Refugees, Assylum Seekers and Migrants. London, Jessica Kingsley. Lishman, J., 2009. Communication in Social Work. BASW / Red Globe Press. Nicholas, J., 2015. Conducting the Home Visit in Child Protection. Buckingham, Open University Press. Parker, J. 2017. Social Work Practice: Assessment, Planning, Intervention and Review. London, Sage. Thompson, N. 2015. People Skills. Basingstoke, Palgrave. Thompson, N., 2012. Anti-Discriminatory Practice: Equality, Diversity and Social Justice. Basingstoke, Palgrave Macmillan Trevithick, P. 2012. Social Work Skills and Knowledge: A Practice Handbook. Buckingham, Open University Press Wilson, K., Ruch, G., Lymbery, M and Cooper, A., 2011. Social Work: An Introduction to Contemporary Practice. Harlow, Longman Rogers, J, Bright, L. and Davies, H., 2015. Social Work with Adults. London, Learning Matters, Sage. Rogers, M. and Allen, D., 2019. Applying Critical Thinking and Analysis in Social Work. London, Sage. Rogers, M., Whitaker, D., Edmondson, D. and Peach, D., 2017. Developing Skills for Social Work Practice. London, Sage. Rutter, L. and Brown, K. 2015. Critical Thinking and Professional Judgement in Social Work. London, Sage. Teater, B., 2014. An Introduction to Applying Social Work Theories and Method. Buckingham, Open University Press. Williams, K., 2012. Reflective Writing. Basingstoke, Palgrave Macmillan.

Transferrable Skills

-284 1. Interpersonal and relationship building skills. 2. Communication skills. 3. Strategies to challenge discrimination and enhance empowerment. 4. Critical reflection and writing. 5. Working in small groups. 6. Writing skills for social work.

Module Structure

Activity Total Hours
Lectures (FT) 24.00
Independent Learning (FT) 124.00
Seminars (FT) 12.00
Practicals (FT) 10.00
Assessment (FT) 30.00

Assessment Methods

Component Duration Weighting Threshold Description
Course Work 02 n/a 70.00 35% VIVA
Course Work 01 n/a 30.00 35% Peer assessed and observed interview