EEE1: WORKPLACE CULTURE AND BEHAVIOUR

SHE Level 1
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M1N625399
Module Leader Bernadette Scott
School Glasgow School for Business and Society
Subject Human Resource Management
Trimesters
  • A (September start)
  • C (May start)
  • B (January start)

Pre-Requisite Knowledge

None

Summary of Content

During their time in the university community the 21st century graduate is expected to develop a range graduate attributes that will prepare them for a number of work contexts and cultures. This module marks the beginning of that GCU journey and facilitates acclimatisation to the student's new learning environment. The module ensures that their programme develops not only subject/ technical capacity but also a personal and professional capability by providing the opportunity to apply theoretical perspectives to their own experiences and expectations of work, and indeed their future role in the workplace. Students are introduced to behaviours and issues associated with the contemporary, local and global workplace; the changing nature of work and how people function as part of an organisational workforce; the many ways that people can work and contribute to society; issues and challenges surrounding diversity, work mobility and patterns of employment; and the notion of transferring skills from one job to another or from one enterprise project to another. The idea of how study and intellectual development enables them to bring creativity to the workplace and how enterprising behaviour enhances their broader capabilities is also explored. Students study a range of workplace cultures and examine individual, group and organisational behaviour in various work contexts. PRIME: The role of PRME/sustainability principles in this module 1. Enhancing communication practices by improving dialogue between students, academe and business 2. Creating a work related, entrepreneurial and reflective learning environment for the twenty-first century business school 3. Creating fruitful collaborations grounded in social learning and teaching principles for ethical and sustainable business practices.

Syllabus

The syllabus is organised as follows: [ First Trimester] - Work, Society & Workplace Cultures Work in Society The Social Nature of Work The 21 st Century Workplace Levels and Types of Workplace Culture Corporate Values and Culture Control Introduction to Dimensions of National Cultures Diversity at work and mobility considerations Human Resource Management The Concept Of Graduate Talent [Second Trimester] - Individuals, Employability & Work Behaviours The Individual at Work (Motivation, Communication, Learning, Personality & Perceptions) Graduate Attributes and Enhancing Employability Developing Enterprise Traits Career Planning Professional and digital Identity Business and Workplace Ethics Self-employment Reflective Practice Groups and Teams in the Workplace Responsible Leadership

Learning Outcomes

On successful completion of this module, the student should be able to: 1 Understand a range of local and global workplace environments including organisational cultures and sub cultures2 Evaluate interactions and behaviour in workplace situations3 Identify and evaluate their own employability and enterprise skills, taking ownership of their own personal development4 Demonstrate an understanding of citizenship, ethics and professionalism5 Utilise reflective practice to support personal and professional development

Teaching / Learning Strategy

Overview: Learning and teaching will be carried out through lectures, student led seminars and tutorials (enabled via the Academic Advising System). Students will be required to study people at work as part of their directed seminar activity providing fieldwork for an ethnography study in Assessment 2. Guest speakers will provide insights of current real world challenges and practices. Student-centred learning will also be encouraged through seminar tasks designed and led by students, facilitated by lecturers. Case studies, journal articles and conference papers will be used as a basis for discussion and debate on employability. Use will be made of GCU Learn to provide additional module material and digital activity. The use of Web 2.0 and mobile technologies will be encouraged as part of the assessment strategy recording work practice and situations. Reflective practice will be introduced during seminar sessions to enhance the experiential element of the Teaching/Learning strategy. Experiential learning strategies are harnessed when students will be involved in business activities and a networking session incorporating poster presentations by student groups (circa 5) attended by employers, businesses, third sector organisations, alumni, etc. Students will be required to peer assess and provide feedback on the presentations (Assessment 1). Feedback and feed forward systems are introduced to seminar tasks each week to provide corrective action where required and recognise achievement. The Portfolio: The portfolio is a key strategy for learning on this module. The seminar programme runs over two trimesters and involves contextualised investigation and observational activity culminating in Assessments 2 & 3. The project is supported by the programme teams ensuring that students undertake study in an appropriate programme context. A case project brief is issued by the module team (which include programme input) with instructions and details. The brief includes marking criteria and the feedback strategy. Programme teams will be involved in seminar delivery. Case projects take place in the workplace environment and result in the creation of a workplace ethnography. Seminars encourage related and deep learning of workplace behaviour and culture. Tutorials: Tutorials will be held as scheduled with the nominated Level One Academic Advisers, relevant to the source academic programmes who will be pivotal in aiding the student to complete the tasks which feed into an individual portfolio for the assessment. On line material will also aid this process. Seminars: Contact based seminars are student centric with students taking lead roles in designing and leading debates on interdisciplinary content as well as tackling specific programme contextualised issues related to the syllabus. Lectures: Lectures will be designed to offer current academic thinking on key concepts of theories. Lectures will be linked to staff research. Lectures will involve use of casework and research generated by GCU research groups. Networking Event: This event will be organised and run by students and staff. It will be an opportunity to introduce students to the Glasgow community including local businesses, third sector organisations and GCU Alumni, many of whom operate globally. Students will be required to reflect on the networking event and demonstrate their learning via group poster presentation. GSBS will continue to use the advancement of GCU Learn as a blended learning tool through its teaching and learning as well as through engagement with students. GSBS will ensure that all modules are GCU Learn enabled and with the support of the Learning Technologists at the cutting edge of development of online materials. Academic staff and the Learning Technologists will continue to work together to develop and operate all modules on GCULearn to ensure student support and information sharing. Students are provided with formative and summative feedback via a variety of mechanisms. Feedback on coursework is provided within 3 working weeks of submission.

Indicative Reading

Arnold, J & Randall, R et al. (2010) Work Psychology: Understanding Human Behaviour in the Workplace. Prentice Hall. Essex Ashleigh, M & Mansi, A (2012) The Psychology of People in Organisations . Pearson. Harlow Bratton, J., Sawchuk, P., Forshaw, C., Callinan, M. & Corbett, M. (2010) Work and Organisation Behaviou r, 2nd Edition, Basingstoke: Palgrave Macmillan Burns, P. (2008) Corporate Entrepreneurship: Building an Entrepreneurial Organisation , 2 nd Edition, Palgrave MacMillan, Hampshire, UK. Update edition CBI / Universities UK (2009) Future Fit - Preparing Graduates for the World of Work , London: CBI Cottrell, S (2010) Study Skills for Success. The Personal Development Planning Handbook . (2nd ed). Basingstoke, Palgrave Macmillan Daft, R. L & Marcic, D (2014) Building Management Skills: An Action-First Approach. Centage Learning Canada Dubrin, A. J. (2011) Impression Management in the Workplace. Routledge Oxon Harvey, L.et al., (2003) Transitions from Higher Education to Work - Enhancing Student Employability Co-ordination tam and the LTSN Generic Centre. <http://www.shu.ac> .uk/research/cre/publications Hawkins, P. and Gilleard, C. (2007) If only I had known: making the most of higher education, AGR and Connexions Hind, D.W.G (2005 ) Employability Skills , Business Education Publishers HM, Treasury. (2003). 21 st Century Skills Realising our Potential Individuals, Employers, Nation , Norwich, HM Treasury Huczynski, A.A. & Buchanan, D.A. (2013) Organisational Behaviour , 8th edition, Harlow: Pearson Education Knight, P.T. and Yorke, M. (2003) Assessment, learning and employability , Open University Press and Mcgraw Hill Education, Maidenhead Knowles, M.S; Holton, F.E. & Swanson, R.A (2011) The Adult Learner: The Definitive Classic in Adult Education & Human Resource Development, Butterworth-Heinemann Oxford Leitch. (2006) Leitch Review of Skills: Prosperity for all in the Global Economy - World Class Skills , HMSO, Norwich McIvor, A (2013) Working Lives: Work in Britain Since 1945 . Palgrave Macmillan. Hampshire Moore, D. P. (2012) Womenpreneurs: 21 st Century Success Strategies . Routledge. London Mullins, L.J. (2011) Management and Organisational Behaviour , 9th edition, Essex: Prentice Hall Noon, M & Blyton, P (2007) The Realities of Work , Basingstoke: Palgrave MacMillan Notter, J & Grant, M (2011) Humanize: How People-Centric Organisations Succeed in a Social World . Que. Indiana Stoner, C. R & Stoner, J. S (2013) Building Leaders: Paving the Path for Emerging Leaders . Routledge London Watson, T. J (2012) Sociology, Work & the Organisation . Routledge. London -180 Journals International Journal of Organisational Behaviour Human Resource Management Journal Employee Relations Organisation and People Organisation Studies Personnel Review Personnel Today -180 Additional reading materials will be drawn from online resources.

Transferrable Skills

Students following this module will develop the following core transferable skillsets: Information: analysis, retrieval, evaluation, knowledge contextualisation and interpretation Cognitive self: creativity, decision making, self-awareness and ethical responsibility, negotiation, intellectual capacity Communication: oral, written, networking, digital Collaboration: social capital, people management, project management

Module Structure

Activity Total Hours
Tutorials (FT) 3.00
Lectures (FT) 22.00
Practicals (FT) 6.00
Independent Learning (FT) 107.00
Seminars (FT) 22.00
Assessment (FT) 40.00

Assessment Methods

Component Duration Weighting Threshold Description
Coursework 1 n/a 20.00 35% Group (of 5) poster presentation at networking eventWeek 7 of Trim A
Coursework 2 n/a 40.00 35% Ethnography Study: Individual observation piece on the cultural and behaviours in a case workplace(1,500 words)Week 6 of Trim B
Coursework 3 n/a 40.00 35% Individual portfolio on seminar engagement(1,500 words)Week 14 of Trim B