COMMUNICATION AND THE RAILWAY INDUSTRY

SHE Level 1
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M1N223956
Module Leader n/a
School School for Work Based Education
Subject SCWBE
Trimesters
  • A (September start)
  • B (January start)
  • C (May start)
  • A (September start)-B (January start)
  • B (January start)-C (May start)
  • C (May start)-A (September start)

Summary of Content

The aim of this module is to provide the necessary knowledge and skills to function effectively as a middle manager or a potential middle manager in the railway industry, where the industry is understood as Transnet Freight Rail and other Railway operators in the Southern Africa

Syllabus

The following key areas will be considered: -284b7 Written communication b7 Oral communication b7 Effective dialogue b7 Effective presentation b7 Analysis

Learning Outcomes

On successful completion of the module the student should be able to:1. Demonstrate an overall appreciation of different forms of communication in a Railway Operations environment.2. Demonstrate an awareness of the impact of communication among key stakeholders within a Railway Operations environment.3. Apply knowledge, skills and understanding of communication in a Railway Operations Environment.

Teaching / Learning Strategy

Work Based Education aims to maximise the face to face contact time with students by practicing teaching and learning strategies that use real world and real work scenarios and encourage action learning, enquiry based learning, problem based learning and peer learning. Approaches which all aim to directly involve the students in the process of learning and to encourage sharing of learning between students. The module team members are essentially facilitators but will also determine the level and accuracy of knowledge acquisition at key points in the delivery. Inputting when necessary either directly or with the support of external experts who will add to the authenticity, the credibility and application of the education and learning to the workplace.

Indicative Reading

Essential Metcalfe, M. (2006) Reading Critically at University, Sage Peck, J. and Coyle, M. (2005) The Student's Guide to Writing, Second Edition, Palgrave Redman, P. (2005) Good Essay Writing, Open University Press/Sage Transnet Portal Transnet Intranet Monthly newsletters and update Transnet Freight Rail: General Appendix no. 6 (Part 1) 2006 Transnet Freight Rail Train Working Rules (2006) Local Appendix per Area Rail Safety Regulator, (RSR), RSSB and RAIB Websites Recommended Hoult, E. (2006) Learning Support for Mature Students, Sage Jackson, H. (2005) Good Grammar for Students, Sage Performance Indicators and Benchmarks for Railway Sunsector in Tanzania, Sumatra, Tanzania Railway Country, 150 Years of Rail in South Africa <http://www.transnetfreightrail-tfr.net/Heritage/150years/150YearsRail.pdf>

Transferrable Skills

The key transferable skills developed in this module are oral and written communication, use of information technology, and evaluate and creative problem solving skills. Information technology skills will be developed through Internet searches and online communication. Analytical, evaluative and creative problem solving will be developed throughout the module experience but especially through case studies, seminar debates.

Module Structure

Activity Total Hours
Assessment (PT) 40.00
Seminars (PT) 12.00
Lectures (PT) 3.00
Independent Learning (PT) 145.00

Assessment Methods

Component Duration Weighting Threshold Description
Course Work 02 n/a 50.00 35% Summative 2: Written assessment.Summative assessments are compulsory. A mark of 35% must be achieved for each summative assessment and an overall mark of 40% must be achieved in the module.Exceptions Case No.93
Course Work 01 n/a 50.00 35% Summative 1: Written assessment.Summative assessments are compulsory. A mark of 35% must be achieved for each summative assessment and an overall mark of 40% must be achieved in the module.Exceptions Case No.93