BACKGROUND TO RAILWAY OPERATIONS (LC)

SHE Level 1
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M1N221871
Module Leader n/a
School School for Work Based Education
Subject SCWBE
Trimesters
  • A (September start)
  • B (January start)
  • C (May start)

Summary of Content

The aim of this module is to support potential middle managers/supervisors or existing middle managers to function effectively in the railway operations context and to provide them with the necessary knowledge and skills in relation to basic railway operations.

Syllabus

The following key areas will be considered: - What is a railway? - Train Planning - Performance Management - Customer Service - The railway business organisation

Learning Outcomes

On successful completion of this module students should be able to:1. demonstrate a knowledge of the origin of the railways and evaluate reasons for their growth2. demonstrate an understanding of the importance of Train Planning and Performance Management to a successfulrailway operation3. evaluate the ways by which railway operations seek to deliver good customer service to their customers4. demonstrate a knowledge of relevant national rail organisations and evaluate why specific approaches have developed

Teaching / Learning Strategy

This programme is primarily delivered through GCU Learn. Students will be expected to participate in a range of e-learning activities including individual and group work, and where appropriate, self and peer assessment. Formative assessment will be used to encourage learning and interpersonal skills and the summative assessments will provide evidence of the development achieved throughout the module. Assessments are designed in order to allow students to integrate the academic knowledge gained on the programme with practical problems they encounter in the workplace.

Indicative Reading

Essential Rail Magazine/Modern Railways - it is essential that students refer regularly to at least one of these publications so that they remain up to date with the continually changing railway industry. Wolmar, C (2007), Fire and Steam, A New History of the Railways in Britain , Atlantic Books Train Operating Company websites - students should use these in particular to see how TOCs relate to their customers, for example with their Passengers' Charter and Disabled Persons Protection Policy Current issues of Rail, Modern Railways and Today's Railways Recommended Gourvish, T., (2002) British Rail 1974-97: From Integration to Privatisation , Oxford University Press Gourvish, T., (1986), British Railways 1948-73: A Business History , Cambridge University Press Kirby, M.W., (1993) The Origins of Railway Enterprise: The Stockton and Darlington Railway 1821- 1863, Cambridge University Press Look at annual reports from Transnet Different websites on information about railways in South Africa.

Transferrable Skills

It is intended that the programme is delivered through Blackboard, GCU's on-line learning environment. Students will be expected to participate in a range of e-learning activities including individual and group work, and where appropriate self- and peer assessment. Formative assessment will be used to encourage learning and interpersonal skills, and the summative assessments will provide evidence of the development achieved throughout the module. Assessments are designed in order to allow students to integrate the academic knowledge gained on the programme with practical problems they encounter in the workplace.

Module Structure

Activity Total Hours
Online support 40.00
Independent Learning (PT) 80.00
Assessment (PT) 50.00
Directed Learning 30.00

Assessment Methods

Component Duration Weighting Threshold Description
Coursework 1 n/a 100.00 40% The assessments are work based and negotiated between the Institution of Railway Operators, the University of Johannesburg and Glasgow Caledonian University.