TECHNICAL COMMUNICATION (CCE)

SHE Level 1
SCQF Credit Points 20.00
ECTS Credit Points 10.00
Module Code M1H124700
Module Leader Babakalli Alkali
School School of Computing, Engineering and Built Environment
Subject SCEBE - School Office
Trimesters
  • A (September start)
  • B (January start)

Summary of Content

This module is aimed at providing students with skills needed to critically analyse, assess and present a technical or a non-technical situation both at group discussions and in writing. The focus is on strengthening students' ability in technical writing and expressing/ describing the case or situation effectively. Students will learn taking responsibilities and roles in researching and distributing roles to fellow students in the group. This will further enhance their skills in leadership and delegation, time management and providing constructive feedback as well as work effectively in teams. Students will analyse case studies, use practical scientific methods in solving problems and recommend improvements, They learn to research, process, utilise , analyse and present information providing source. They contribute to discussions, exchange information, conduct and participate in meetings, present and discuss proposals. They will work on enhancing and developing proficiency in meeting the communication related requirements of the industry as well as of academic world. They will be able to demonstrate effective communication using oral, written and electronic methods and give effective presentations.

Syllabus

-360 a) Introduction to the Technical Communication module - aligning with Industries' selection process b) Local/ global case studies - critical thinking and reflection c) Writing formal letter of description enquiry/complaint d) Technical Report writing using six step approach e) Group Discussion/ Debate on Global/ local issues related to Engineering specialisation f) Introduction to Peer Assessment and Constructive Feedback Reflective Exercise and Critical Incident Analysis

Learning Outcomes

On the completion of the module, the learners should be able to 1. Analyse technical problem using Problem/Project Based Learning Approach [ D1; D3; D5; D7], [AM7,AM8]2. Critically evaluate, research & discuss industrial case studies [D4; D6. D7; D10], [AM7,AM8,AM5,AM6].3. Prepare technical report using six step approach [D9;D 10], [AM3,AM5,AM6,AM7,AM9].4. Present arguments convincingly and effectively in a group or seminar [ D5; D10], [AM5,AM6,AM7,AM8].5. Demonstrate effective group work skills [D7; D8],[AM5,AM6,AM7,AM8].6. Evaluate and provide constructive feedback [ D5;9] [AM6,AM5,AM8]7. Apply Harvard referencing [D1], [AM5,AM6]

Teaching / Learning Strategy

Teaching and Learning will be done using variety of learning strategies like lectures, workshops, seminars and presentations. Student learning will be enhanced by using methods like: brain storming activities, group discussions, presentations, discussions on case studies, debates, video clips, guest lectures, peer assessment, research based and cooperative learning integrating technology. Experts from industries or visiting faculty will be invited as guest speakers. Student will receive learning support through tutorials, regular feedback and blackboard discussion forum. Students will be encouraged to become independent learners and undertake independent learning through training videos at Learning Resource centre (LRC). Students will learn to write use Six Step Approach and other skills learning in the Foundation studies. A continuous assessment style will be followed that will include both formative and summative structure as well as peer assessment.

Indicative Reading

1. In house material 2. Indicative reading: Adams, K, Galanes , G 2011, Communicating in Groups: Applications and Skills, 8 edn, McGraw-Hill Humanities/Social Sciences/Languages. ISBN-10: 0073534277, ISBN-13: 978-0073534275 Alred, GJ, Brusaw, CT, Oliu, WE 2008,Handbook of Technical Writing, 2008, 9thedn, St. Martin's Press. ISBN-10: 0312575122, ISBN-13: 978-0312575120. Anstey TH, Shady AM, 1994, Writing and presenting scientific papers and technical reports,T. H. Anstey. ISBN: 0969797001, 9780969797005 Bee, R, Frances Bee, F, 1998, Constructive Feedback (Management Shapers), New edn, Chartered Institute of Personnel & Development. ISBN-10: 0852927525, ISBN-13: 978-0852927526. Bly, RW 2003, Webster's New World Letter Writing Handbook, John Wiley & Sons. ISBN-10: 0764525247 , ISBN-13: 978-0764525247 Bly, RW and Kelly, R A, 2009, Encyclopedia of Business Letters, Faxes, and Emails, Revised edn, Career Press. ISBN-10: 1601630298 ISBN-13: 978-1601630292 Bond, BA 2010,300+ Successful Business Letters for All Occasions,3rd edn, U.S.A., Barron's Educational Series Inc. ISBN-10: 0764143190 ISBN-13: 978-0764143199 Brilhart, JK 1970, Effective group discussion (Speech communication series) W.C. Brown. ASIN: B0007DKDTS Collins, 2005, Collins Letter Writing, New edn, Collins. ISBN-10: 0007208537 ISBN-13: 978-0007208531 Cooper, BM1964,Writing Technical Reports, Penguin Books Ltd. ISBN: Etheringt on, B 2006, Presentation Skills for Quivering Wrecks, Cyan Books and Marshall Cavendish. ISBN-10: 1904879802 ISBN-13: 978-1904879800 Finkelstein, L 2007, Pocket Book of Technical Writing for Engineers & Scientists, 3rd edn, McGraw-Hill. ISBN-10: 0073191590, ISBN-13: 978-0073191591 Galanes, G, Adams K 2009, Effective Group Discussion: Theory and Practice, 13th edn, McGraw-Hill Humanities/Social Sciences/Languages. ISBN-10: 007338514X ISBN-13: 978-0073385143 Hathaway, P 1997, Giving and Receiving Feedback, Revised edn, Crisp Publications. ISBN-10: 1560524308 ,ISBN-13: 978-1560524304 Hering, L, Hering, H 2010, How to Write Technical Reports: Understandable Structure, Good Design, Convincing Presentation, 1st edn, Springer. ISBN: 10: 3540699287 , ISBN-13: 978-3540699286 Learning C , Hathaway, P 2006, Feedback Skills for Leaders; 50 Minute Series: Building Constructive Communication Skills Up and Down the Ladder (Fifty-Minute), 3rd edn, Cengage Learning. ISBN-10: 1418864919 ISBN-13: 978-1418864910 Locker, K, Kaczmarek, S 2010, Business Communication: Building Critical Skills, 5thedn, McGraw-Hill/Irwin. ISBN-10: 0073403156 ISBN-13: 978-0073403151 Netzley, M 2001, Guide to Report Writing, 1st edn, Prentice Hall.ISBN:10: 0130417718, ISBN-13: 978-0130417718 Pauley, SE, Riordan, DG 1990, Technical report writing today, Houghton Mifflin, Wisconsin Madison. ISBN: 039543355X, 9780395433553 Pauley, SE 1973, Technical report writing today, Houghton Mifflin, Wisconsin Madison. ISBN: 0395126649, 9780395126646 Quinn, KO, 2006, Perfect Phrases for Business Letters McGraw-Hill Professional.ISBN-10: 0071459766 ,ISBN-13: 978-0071459761 Roberts, SL 2001, Technical Writing For Dummies, 1st edn, For Dummies. ISBN-10: 0764553089 ISBN-13: 978-0764553080 Rosenberg, BJ 2005, Spring Into Technical Writing for Engineers and Scientists, 1st edn, Addison-Wesley Professional. ISBN-10: 0131498630 , ISBN-13: 978-0131498631 Talbot, F 2009, Better Business English: How to Write Effective Business English, Kogan page. ISBN-10: 0749455209, ISBN-13: 978-0749455200 Taylor S, 2000, Essential Communication Skills: The Ultimate Guide to Successful Business Communication (Management and Communication Skills), 1 edn, Heinemann. ISBN-10: 0582432022, ISBN-13: 978-0582432024 Taylor S, 2003, Model Business Letters, E-mails and Other Business Documents,6th edn, Financial Times/ Prentice Hall. ISBN-10: 0273675249 ,ISBN-13: 978-0273675242 Vincler, JE, 1996, Engineering Your Writing Success: How Engineers Can Master Effective On-the-Job Communication Skills, 1st edn, Professional Publications, Inc. ISBN-10: 0912045906, ISBN- 13: 978-0912045900. Young, TM, 2005, Technical Writing A-Z: A Commonsense Guide to Engineering Reports and Theses, ASME Press. ISBN-10: 0791802361, ISBN-13: 978-0791802366.

Transferrable Skills

Communication skills Presentation skills Leadership skills Team work skills Organisational skills Reflective practice Critical thinking skills

Module Structure

Activity Total Hours
Independent Learning (FT) 98.00
Lectures (FT) 30.00
Assessment (FT) 18.00
Tutorials (FT) 24.00
Practicals (FT) 30.00

Assessment Methods

Component Duration Weighting Threshold Description
Coursework 2 n/a 50.00 35% 1500 Words Critical Incident Analysis Report
Coursework 3 n/a 25.00 35% Technical Presentation
Coursework 1 n/a 25.00 35% Technical Correspondence