Student support over the festive period

This year the University’s Festive Break will begin at 5pm on Wednesday 22 December until 9am on Thursday 6 January. 

During this time, we are still here for you and you can find information below on the services, resources and support you will be able to access. We understand the festive period can be a difficult time for some, so please do access this support if needed.

Student Support 

You can contact us by email:

If you have an urgent enquiry, emergency support needs or just want to talk to someone for advice, our Advisors will be available by email between 10am and 4pm on the following days:

Monday 27 – Thursday 30 December (inclusive)

Monday 3 – Wednesday 5 January (inclusive)

Our Campus Security Team are available outwith these times, should an urgent matter occur which you need to speak to the University about. You can contact them by emailing, or calling 0141 331 3787.

COVID-19 Support

You can report positive COVID cases by email:

Our coronavirus mailbox will be monitored from 10 am – 4 pm on the following dates:

Monday 27 – Thursday 30 December (inclusive)

Monday 3 – Wednesday 5 January (inclusive)

Please email the Helpline if you have received a positive COVID-19 test and have been on campus in the preceding 7 days. Our Advisors will also be able to help students in private rented accommodation who are required to self-isolate and require practical support.

Residents in Caledonian Court must inform Campus Security immediately on 0141 331 3958 if they have tested positive for COVID-19.

Further advice can be found here

Taking Care of Your Wellbeing and Mental Health

We know that the festive period can be a difficult time for many of us. Please remember that there are numerous sources of support available to you and that you are not alone.

Togetherall is a 24/7 online global community, where individuals can access support from trained professionals. You can use Togetherall as a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing. We also have a wide range of Self Help resourcesThe Student Space - The Christmas break also provides a lot or really useful information and support which you can access anytime.

It is not uncommon for people to feel at a crisis point and that you are doing the right thing by seeking support and advice.  If the feeling is overwhelming or you feel so distressed that you have thoughts of harming yourself or you feel you are at risk of harming others then you need to:

  • Phone or visit your GP as soon as possible to tell them how you are feeling. To find your local GP, please follow this link.
  • If your GP surgery is closed, call NHS 24 on 111
  • OR you can contact Samaritans on 116 123
  • OR call Breathing Space on 0800 83 85 87
  • OR call HOPELineUK on 0800 068 41 41 or text 07786209697 


These services will be able to provide a safe space for you to get support no matter the time of day. There are also more details of further support services on our website here.

Sir Alex Ferguson Library

The Library will be open on the following days:

Monday 27 – Thursday 30 December (inclusive) 10am – 6pm

Monday 3 – Wednesday 5 January (inclusive) 9am- 11pm

Staff will be available on site to support you with Library queries.

IT Service Desk

You can contact the IT Service Desk by phoning 0141 273 1234 or by emailing:

If you have an urgent enquiry, IT Advisors will be available on the following days:

Thursday 23 – Friday 24 December (inclusive) 10am-11am and 3pm-4pm

Monday 27 – Friday 31 December (inclusive) 10am-11am and 3pm-4pm

Monday 3 – Wednesday 5 January (inclusive) 9am – 5pm

Things To Do

For information on events that are happening in Glasgow over the festive period, please visit the 'What's On Glasgow' website below;