Student support over the festive period

Although the University campus will have restricted access from 5pm on Friday 18 December 2020 until 9am on Wednesday 6 January 2021, we are still here for you if you need support.

Student Support Helpline

You can contact us by telephone: +44 141 331 3130 or email:

If you have an urgent enquiry, emergency support needs or just want to talk to someone for advice, our Advisors will be available by telephone or email between 10 am and 4 pm on the following days:

Monday 21 – Wednesday 23 December (inclusive)

Monday 28 – Wednesday 30 December (inclusive)

Monday 4 and Tuesday 5 January

We will be checking our support mailbox throughout the whole holiday period including the public holidays (25, 26 December and 1 and 2 January) when any urgent enquiries will be responded to.


Mental Health Support

We know that the festive period can be a difficult time for many of us. Please remember that there are numerous sources of support available to you and that you are not alone.

Togetherall is a 24/7 online global community, where individuals can access support from trained professionals. You can use Togetherall as a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

We also have a wide range of Self Help resources which can be found on our webpages

It is not uncommon for people to feel at a crisis point and that you are doing the right thing by seeking support and advice.  If the feeling is overwhelming or you feel so distressed that you have thoughts of harming yourself or you feel you are at risk of harming others then you need to:

  • Phone or visit your GP as soon as possible to tell them how you are feeling. To find your local GP, please follow this link.
  • If your GP surgery is closed, call NHS 24 on 111
  • OR you can contact Samaritans on 116 123
  • OR call Breathing Space on 0800 83 85 87
  • OR call HOPELineUK on 0800 068 41 41 or text 07786209697

These services will be able to provide a safe space for you to get support no matter the time of day. There are also more details of further support services on our website here.


Things to do

Our Students’ Association will be offering the below online events which are open to all students; 

21st December: Kahoot Christmas Quiz - 12pm
22nd December: Christmas Jumper Competition - 1pm
23rd December: Christmas Bake Off - 11am
28th December: Best Christmas Tradition - 12pm
29th December: Best Christmas Cracker Joke - 1pm
30th January: Pub Quiz - 2pm
4th January: New Years Resolution and Quiz - 12pm
6th January: Bingo - 1pm
8th January: Pysch Game - 2pm

To get access:
Log into GCU Learn (
Click on the Organisations tab
In the search box type Association and click go
Select Students' Association from the search results and click on Enrol
Students' Association will now show under your Current Organisations.
The events will be located in the menu item option called 'Ask the Officer Online'.

You can also sign up for the SA’s Festive Buddy scheme, by completing the following online form; Festive Buddy Scheme Form

Please note the deadline for signing up for this support is Thursday, 17th December. 


COVID-19 Support

You can contact us by telephone: +44 141 331 3130 or email:

Residents in Caledonian Court must also inform Campus Security immediately on 0141 331 3958 if they have suspected COVID-19 symptoms or have tested positive

Further advice can be found here

Our Coronavirus helpline will also be available daily between 10 am – 4 pm on the following days (with the exception of 24 December and 31 December when hours will be 10 am – 2 pm)

Saturday 19 December – Thursday 24 December 

Sunday 27 December – Thursday 31 December

Sunday 3 January – Tuesday 5 January

You should contact the helpline if you are a resident in Caledonian Court or a student who has been on campus in the previous 7 days and you have received a positive COVID-19 test. 

Helpline staff will also be able to arrange practical support and advice for students living in Glasgow who are self-isolating or in quarantine due to COVID-19.


IT and Library Services

The opening hours for the IT Helpdesk can be found at:

The opening hours for the Sir Alex Ferguson Library can be found at Library Opening Hours You can also Book a study space in the Library