Multi-Factor Authentication (MFA)

As part of your degree programme, you may be required to access computer labs remotely.

This means that you will login to your lab online via a link on your timetable or GCU Learn.  In order to do so, you will need to enable Multi-Factor Authentication (MFA) on your account to gain access.

Please see instuctions below on how to enable MFA.

What is MFA?

MFA requires you to provide more than one type of authentication for a login or other transaction.
Also known as 'Two-step Verification', MFA adds an extra layer of protection to your account and is used on a regular basis for many online transactions such as banking, shopping, or PayPal.

How do I setup MFA?

We have created clear step-by-step guides for setting up MFA. We are using a system called PingID and you will need to download the app to your smartphone or set up SMS text authentication with your mobile device.

If you wish to set up MFA via your smartphone, please click Setting up MFA on your smartphone.

If you would like to set up your MFA via SMS text authentication, please click Setting up MFA using SMS.

We recommend that students enable MFA as soon as possible

To ensure that you are ready for your first remote lab. If you don’t set up MFA, you will not be able to gain access to your lab.  If you have any questions or experience any issues setting up MFA, please email the IS Service Desk using this link.