Contact us
There are many ways to contact our VISA Team, please see below for options available. Please also browse our website whilst you await a reply where you may find the answer to your question.
- Book via our drop in booking form
- Email: visa@gcu.ac.uk
- Phone: +44 (0)141 273 1244 - (If you cannot reach the team by phone during busy periods please email us or book a Drop in slot and we will contact you as soon as possible)
Email responses from the VISA Team are currently taking 5 working days. For urgent enquiries, please call us or book a Drop in slot to speak with an Advisor. Alternatively, please mark your email as Urgent and we will aim to prioritise your request where possible. Thank you for your patience.
The VISA Team are currently running remote Drop-in sessions for students twice per week. These take place at the following dates/times:
- Mondays 10am-12pm
- Thursdays 2pm – 4pm
Note: If you are contacting us to request advice on behalf of someone else, written permission from the individual must be emailed in advance to VISA@gcu.ac.uk, providing your full name, and authorisation that we liaise with you in relation to their enquiry. Where possible, applicants/students are advised to contact the team directly.
If you have not yet received advice from a VISA Advisor regarding your query, please request a Drop-in slot firstly by completing the online form.
Longer appointments are booked directly with the VISA Team for providing initial advice for in-country visa extensions, submissions, or if your enquiry is complex. As such, please let your Advisor know if you feel you require an appointment and this will be arranged between you and your VISA Advisor as required. Appointments can be scheduled via phone call, video call, or web-chat. We are also available to assist you via email.
During the on-going and developing Coronavirus (COVID-19) situation, the VISA Team is still here to support all current and prospective international students with visa-related enquiries.
If you have already met with an Advisor and require more information, you may request a further Drop-in slot, or send an email to visa@gcu.ac.uk with the details.
Peter Yetton - Head of Visa Immigration Support and Advice (VISA) & Assistant Academic Registrar (UKVI Compliance)
visacompliance@gcu.ac.uk Phone: +44 (0)141 273 1026 Mobile: +44 (0)7891 818 313
Frances McNally - Senior Registry Officer (UKVI Compliance) & VISA Support Manager
visacompliance@gcu.ac.uk Phone: +44 (0)141 273 1216
Tasho Rachev - GCU London Campus Adviser and Team Leader
visa@gculondon.ac.uk Phone: +44 (0)141 273 1829
Janet Pierotti - VISA Advisor
visa@gcu.ac.uk Phone: +44 (0)141 331 3243
Richard Dineen - VISA Advisor
visa@gcu.ac.uk Phone: +44 (0)141 273 1686
Helen Howie - VISA Advisor
visa@gcu.ac.uk Phone: +44 (0)141 331 3430
Gillian MacKenzie - UKVI Compliance Officer
visacompliance@gcu.ac.uk Phone: +44 (0)141 331 8955
Paula Nugent - VISA Assistant
visa@gcu.ac.uk Phone: +44 (0)141 273 1017
If you are studying at GCU London, you can contact our GCU London advice team directly on:
- visa@gculondon.ac.uk
- Phone: +44 (0)141 273 1829
- Student Advisor (Visa Immigration Support and Advice (VISA) Team) | GCU London - Tasho Rachev
If you are a member of staff and have a visa related enquiry please contact the VISA Team or contact a VISA Staff member directly via the details available in our Meet the Team section. Staff are also currently reachable via Microsoft Teams 365.
If you would like to share your comments, suggestions or feedback for the VISA Team, please email the VISA Team at any time. We regularly review the service provision for students, families and staff and welcome your comments for improvement.