Contact us
Below you will find information on how to get in touch with the team.
Please note that email responses from the VISA Team are currently taking 5-7 working days. For urgent enquiries, please book a Drop in slot to speak with an Advisor. Alternatively, please mark your email as Urgent and we will aim to prioritise your request where possible. Thank you for your patience during this busy time.
There are many ways to contact our VISA Team, please see below for options available.
Update: During the on-going and developing Coronavirus (COVID-19) situation, the VISA Team is still here to support all current and prospective international students with visa-related enquiries. The VISA Team are now running remote VISA Drop-in sessions and appointments and are also on hand to help by email and telephone as normal.
If you are a current student and wish to request a Drop-in slot, please complete the form available here.
Please also browse our website information and Downloadable Documents, where you may find the answer to your question.
The VISA Team are currently running remote Drop-in sessions for students 3 times per week. These take place at the following dates/times:
- Mondays 10am-12pm
- Wednesdays 5pm – 7pm
- Thursdays 2pm – 4pm
Drop-ins are for quick questions and advice; students will receive a 10 – 15 minute slot with a VISA Advisor via video call, telephone, or web-chat, followed with an email summing up the advice given.
To request a slot, please complete the form available here
Note: If you are contacting us to request advice on behalf of someone else, written permission from the individual must be emailed in advance to VISA@gcu.ac.uk, providing your full name, and authorisation that we liaise with you in relation to their enquiry. Where possible, applicants/students are advised to contact the team directly.
During the on-going and developing Coronavirus (COVID-19) situation, the VISA Team is still here to support all current and prospective international students with visa-related enquiries.
If you have not yet received advice from a VISA Advisor regarding your query, please request a Drop-in slot by completing the form available here (or via the following link: gck.fm/eqoez)
If you have already met with an Advisor and require more information, you may request a further Drop-in slot, or send an email to visa@gcu.ac.uk with the details.
Longer appointments are reserved for providing initial advice for in-country visa extensions, submissions, or if your enquiry is complex. As such, please let your Advisor know if you feel you require an appointment and this will be arranged between you and your VISA Advisor as required. Appointments can be scheduled via phone call, video call, or web-chat. We are also available to assist you via email.
VISA Management:
- Peter Yetton
Head of Visa Immigration Support and Advice (VISA) & Assistant Academic Registrar (UKVI Compliance)
visacompliance@gcu.ac.uk
Phone: +44 (0)141 273 1026
Mobile: +44 (0)7891 818 313
- Frances McNally
Senior Registry Officer (UKVI Compliance) & VISA Support Manager
visacompliance@gcu.ac.uk
Phone: +44 (0)141 273 1216
VISA Advisors:
- Janet Pierotti
Glasgow campus
visa@gcu.ac.uk
Phone: +44 (0)141 331 3243
- Richard Dineen
Glasgow campus
visa@gcu.ac.uk
Phone: +44 (0)141 273 1686
- Helen Howie
Glasgow campus
visa@gcu.ac.uk
Phone: +44 (0)141 273 3430
- Tasho Rachev
GCU London
visa@gculondon.ac.uk
Phone: +44 (0)141 273 1829
If you are studying at GCU London the VISA Team can be contacted on:
Tasho Rachev
VISA Advisor
Phone: +44 (0)141 273 1829
If you would like to share your comments, suggestions or feedback for the VISA Team, please email visa@gcu.ac.uk at any time. We regularly review the service provision for students, families and staff and welcome your comments for improvement.
The Team also closely review feedback provided within the International Student Barometer (ISB) and encourage all international students to use the survey to share their views on their whole GCU student experience, not just their experience with the VISA Team. More Information about the survey and when this is available, can be found at www.gcu.ac.uk/isb