Below you will find information on how to get in touch with the team. 

Please note that email responses from the VISA Team are currently taking 5 working days. For urgent enquiries, please book a Drop in slot to speak with an Advisor. Alternatively, please mark your email as Urgent and we will aim to prioritise your request where possible. Thank you for your patience during this busy time. 

Contact us

There are many ways to contact our VISA Team, please see below for options available.

Update: During the on-going and developing Coronavirus (COVID-19) situation, the VISA Team is still here to support all current and prospective international students with visa-related enquiries. The VISA Team are now running remote VISA Drop-in sessions and appointments and are also on hand to help by email and telephone as normal.

If you are a current student and wish to request a Drop-in slot.

Please also browse our website information and Downloadable Documents, where you may find the answer to your question.
Phone: +44 (0)141 273 1244 - (Unless you have a booked slot, please leave a message with your Student ID, name, and return telephone number. If you cannot reach the team by phone during busy periods please email us or book a Drop in slot and we will contact you as soon as possible) 
Visa Drop-In Sessions

The VISA Team are currently running remote Drop-in sessions for students twice per week. These take place at the following dates/times:

  • Mondays 10am-12pm
  • Thursdays 2pm – 4pm

Drop-ins are for quick questions and advice; students will receive a 10 – 15 minute slot with a VISA Advisor via video call, telephone, or web-chat, followed with an email summing up the advice given.

To request a slot, please complete the form available.

Note: If you are contacting us to request advice on behalf of someone else, written permission from the individual must be emailed in advance to, providing your full name, and authorisation that we liaise with you in relation to their enquiry. Where possible, applicants/students are advised to contact the team directly.


During the on-going and developing Coronavirus (COVID-19) situation, the VISA Team is still here to support all current and prospective international students with visa-related enquiries. 

If you have not yet received advice from a VISA Advisor regarding your query, please request a Drop-in slot by completing the online form

If you have already met with an Advisor and require more information, you may request a further Drop-in slot, or send an email to with the details.

Longer appointments are reserved for providing initial advice for in-country visa extensions, submissions, or if your enquiry is complex. As such, please let your Advisor know if you feel you require an appointment and this will be arranged between you and your VISA Advisor as required. Appointments can be scheduled via phone call, video call, or web-chat. We are also available to assist you via email.

Meet the team

VISA Management/Compliance:

Peter Yetton

Head of Visa Immigration Support and Advice (VISA) & Assistant Academic Registrar (UKVI Compliance) 
Phone: +44 (0)141 273 1026
Mobile: +44 (0)7891 818 313

Frances McNally

Senior Registry Officer (UKVI Compliance) & VISA Support Manager
Phone: +44 (0)141 273 1216 ‌ 

Tasho Rachev


GCU London Campus Adviser and Team Leader Phone: +44 (0)141 273 1829


VISA Advisors:

Janet Pierotti Phone: +44 (0)141 331 3430

Richard Dineen Phone: +44 (0)141 273 1686

Helen Howie Phone: +44 (0)141 273 3430

UKVI Compliance Officer:

Gillian MacKenzie Phone: +44 (0)141 331 8955

Visa Assisant: 

Paula Nugent Phone: +44 (0)141 273 1017

The VISA Team are currently working remotely. 

GCU London Campus Adviser and Team Leader Phone: +44 (0)141 273 1829


Social media

Please follow the VISA Team on InstagramTwitter and Facebook to keep updated with the latest news from the team.

GCU London Students

If you are studying at GCU London the VISA Team can be contacted on:

Tasho Rachev

VISA Advisor 

Phone: +44 (0)141 273 1829

Comments and Feedback

If you would like to share your comments, suggestions or feedback for the VISA Team, please email at any time. We regularly review the service provision for students, families and staff and welcome your comments for improvement.

The Team also closely review feedback provided within the International Student Barometer (ISB) and encourage all international students to use the survey to share their views on their whole GCU student experience, not just their experience with the VISA Team. More Information about the survey and when this is available, can be found at