Please have a read below


Each computer on campus is linked to a network printer/photocopier. Once you send a job to the printer (choose GCU-Mono for black and white printing and GCU-Colour for colour printing), you need to go to it and release the job by logging in with your Student card, or by entering your University username and domain password. Instructions can be found on the walls next to the printers/photocopiers. The printers are linked, so you can collect your print job from any of them.

  • Black and white printing is available in all labs and (on levels 0, 2, 3 and 4 in the Sir Alex Ferguson Library)
  • Colour printing is available in the Sir Alex Ferguson Library, the Learning Café, and the 24 hour Lab which is on the ground floor of Students’ Association building
  • Poster printing is available on level 1 of the Sir Alex Ferguson Library in the Print Centre.

All printing on campus is double sided by default, if you wish to print single sided you must adjust the print settings - you can find information on how to do this. 

If there are any issues with the printers not working, or run out of paper, or there is a paper jam, please do not try to fix it yourself. Simply phone the IT Helpdesk using the phones in the labs or email them to let them know what the issue it. Please try to look after the printers and don't leave any drinks or water on the printers.

Colour Printing

All printers are also photocopiers. You can also use the colour printers/ photocopiers to copy in colour. Copying is charged at the same price as printing but you cannot use the free printing credit given to you by the University (see below), you will need to top-up with own money.

Printing Costs

All new students have a printing account, which is credited by the University every year (£15 for full time, £8.50 for part time students). This allows free printing until your credit is finished. When you have used up all the credit, you can buy additional credit online using a credit or debit card by clicking on. You can also buy additional credit from the NetPrint Money Loading box located in the Sir Alex Ferguson Library, level 1 (next to the lift). Follow the instructions on the screen of the NetPrint box.

When you print, you will only be charged when you choose to print your job from the printer itself and if you don't do it within 24 hours, the print jobs will be automatically removed from the print list and you will not be charged. You can find more information in relation to printing.  

How to Check Your Print Credit Balance

There are 3 ways in which you can check how much print credit you have in your account.

  1. On every PC in the University there is a £ icon on the bottom right hand side of the screen. When you click on the £ icon a pop-up will appear and will show how much credit is left in your account.
  2. Log in to any one of the NetPrint Money Loading boxes. Enter your username and domain password and your account balance will be displayed.
  3. Log in to any of the printer/photocopier machines and it will display your print credit balance

The printer/photocopier can also be used as a scanner, so you can log in it and follow the instructions to scan.

How to Get Help with Printing
  • In a Lab - If something goes wrong with any printer please notify the IT helpdesk using the phones in the labs.
  • When Purchasing Additional Credit -  If you have problems using the NetPrint Money Loading box, please phone the IT helpdesk
  • When you lose print credits - If you have problems and lose print credits, log a call to the IT Helpdesk via My Service
Students with Disabilities

Some students with disabilities rely on the printed page more than others. If you have a recognised visual impairment, or are dyslexic and if you have registered with the Disability Service you may be given extra print credits, when your annual allocation runs out. Please contact the Disability office to request extra print credits.