It is important that you arrive on time as your counsellor/therapist will be working to an appointment system, sessions that start late will still need to finish on time.
Should you need to cancel or rearrange an appointment we ask that you give at least 24 hours notice so that your appointment can be given to another student. If you do not keep your appointment and have not given adequate notice this appointment may count towards one of your six counselling/therapy sessions.
If you do not attend your appointment, and have made no contact with the Counselling Team we will send you an email requesting that you contact the service within 7 days. If you do not contact the service within this time we will assume that you no longer wish to engage in counselling/therapy and remove your name from our active client list.