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My Service - The 'one-stop-shop' for all your IT needs

Log your IT enquiries on our self-service system at https://myservice.gcu.ac.uk.

Popular enquiries

Student Status Confirmation Letter

One of the most used features of My Service is the Student Status Confirmation Letter request.  This letter may be required for opening a bank account, applying for a job, renting a flat, applying for a travel visa or applying for Council Tax Exemption.  More information on what this letter can be used for is available on the Registry pages: Confirmation of Student Status

Click this link to request a Student Status Confirmation Letter

Print Credit Reclaim

If you have had printer problems and as a result, have lost print credits, you can complete the print credit reclaim form. Please keep a copy of any spoiled printouts as you may need to provide them as evidence.

Click this link to submit a Print Credit Reclaim