Student support

These are difficult and overwhelming times - especially when you have to think about studying, coursework and exams on top of everything else that is happening in the world. We recognise that students now have additional pressures including caring responsibilities as a result of the pandemic.

We want you to know that GCU is here for you and will support you in any way we can. All of our excellent student support services are operating as normal, albeit via online modes of delivery. This includes our wellbeing, counselling, disability services, funding support and advice, and our careers service.

Please be assured that we will be there to provide you with help, support and guidance if you need us. Appointments with our advisors and counsellors will be available via video calls or by telephone.

You can contact our dedicated helpline on +44 141 331 3130 or you can email studentsupport@gcu.ac.uk.

If you are struggling financially please email funding@gcu.ac.uk for financial advice and support.

If you are struggling to pay your fees email arstudent@gcu.ac.uk for help and advice.

If you have IT equipment issues, such as sharing IT equipment with other household members, then contact digitalinclusion@gcu.ac.uk 

If you need an extension for course work, or have any questions about your programme, timetable or assessments please contact your Programme/Module Leader.

As per our normal procedures, we will be reviewing module performance for Trimester A compared to previous cohorts.  Where anomalies are identified, there is a process in place to consider adjustments that may be applied.

Each student will have mid-year progression reviews, should support be needed at that point, you will be referred to the appropriate team for support.

Student can apply for MITs - information on how to do this can be found on the following website

We are also working with the Student Association to make sure that social life on and around campus is as enjoyable and fulfilling as it possibly can be. We will do everything we can to facilitate student social life via online as we know this is such an important part of your GCU experience.

We are here to help so please do get in touch.

International students

All international students should start their studies online and should not travel to the UK unless they have been directly instructed by GCU to do so.  When we receive confirmation from the Scottish Government that it is safe to travel and we can commence face to face teaching students can then join their course in person at a later date. There are however an extremely small amount of courses we are unable to fully deliver online, and where on-campus attendance for elements of the course is classed as essential. If this is your course we will contact you directly to advise you of this.

The Scottish government has announced new rules for international arrivals, aimed at helping to prevent the spread of Covid-19. The new rules come into force from Monday, 15th February. Here is a summary of what you need to know:

  • All incoming passengers have to fill in a passenger locator form before they arrive, listing their contact details, departure country and their UK address
  • You will need to show proof of a negative Covid-19 test to be allowed entry. The test must have been taken in the 72 hours before travelling
  • You will still need to quarantine for a period of 10 days in hotel accommodation (called ‘managed isolation’)
  • All international travellers arriving directly into Scotland will have to go into managed isolation
  • Travellers should book this online and 1,300 rooms near Aberdeen, Edinburgh and Glasgow airports have been secured. Book your accommodation  
  • This accommodation will cost £1750 for each traveller, which includes food and two tests, on days two and eight of quarantine.

If you have any queries regarding this, please contact studentsupport@gcu.ac.uk 

To keep updated about the latest announcements on your study at GCU, follow us on Facebook.

If you are joining us for the first time, you can also speak to one of our student helpers who are ready to answer any questions you have about student life and talk to you about their experience here at GCU.