Spam

How do I report spam emails to the IT Helpdesk?

Do not forward the spam email to anyone, even the IT Helpdesk.  If you wish to report the message as spam, submit a full copy of the original email via MyService as follows.

  • Open your email program (Microsoft Outlook)
  • Single-click on the spam email to highlight it in your inbox
    • On a PC: hold down the left mouse button and drag the email to your desktop
    • On a Mac: hold down the mouse button and drag the email to your desktop
  • Submit the saved copy of the email via MyService using the Check Spam Email request

If you are using Outlook Web App, submit details of the message sender, subject and body using MyService.