Password information for Encrypted Users

Password information for Encrypted Users

If you are planning on working off-campus when your password is due to expire, consider changing your password before you leave as any changes to your password while not connected to the wired network can result in connectivity issues.

If your computer is encrypted, you must use the CTRL+ALT+DEL reset option while your computer is connected to the wired network before your password expires.

If your password has already expired, you must use the self-recovery option on the Endpoint login screen.  You will need to be connected to the wired network to do this.  If you are unable to complete self-recovery please contact the IT Helpdesk.