IT Helpdesk

If you need help, the IT helpdesk can be contacted via My Service.

Should you experience any issues with My Service, you can email the helpdesk via

For urgent requests / incidents, please firstly raise them via My Service and then call 0141 273 1234, quoting your Call / Request number as a reference.

When is the IT Helpdesk open?

• Weekdays 8:30am - 9:00pm (full support service between 8:30am - 5:00pm)

• Weekends 9:00am - 6:00pm

Please be aware that Lab Shutdown procedures will commence 15 minutes before closing time on weekdays (8:45pm) and at weekends (5:45pm).‌‌