IT Helpdesk

If you need help, the IT helpdesk can be contacted via My Service.

Should you experience any issues with My Service, you can email the helpdesk via IThelp@gcu.ac.uk.

For urgent requests / incidents, please firstly raise them via My Service and then call 0141 273 1234, quoting your Call / Request number as a reference.

When is the IT Helpdesk open?

• Weekdays 8:30am - 9:00pm (full support service between 8:30am - 5:00pm)

• Weekends 9:00am - 6:00pm

Please be aware that Lab Shutdown procedures will commence 15 minutes before closing time on weekdays (8:45pm) and at weekends (5:45pm).‌‌