IT Helpdesk

If you need help, contact the IT helpdesk via My Service.

Should you experience any issues with My Service, you can email the helpdesk via

For urgent requests or incidents, please firstly raise them via My Service and then call 0141 273 1234, quoting your Call or Request number as a reference.

When is the IT Helpdesk open?

• Weekdays 8:30am - 9:00pm (full support service between 8:30am - 5:00pm)

• Weekends 9:00am - 6:00pm

Please be aware that Lab Shutdown procedures will commence 15 minutes before closing time on weekdays (8:45pm) and at weekends (5:45pm).‌‌