IT Helpdesk

IS Service Desk


For email support please contact

For phone support please call 0141 273 1234 

If you need help, contact the IT Service Desk using My Service

If you have any issues with My Service, you can email the helpdesk on

For urgent requests or incidents, please raise them first using My Service and then call 0141 273 1234, quoting your Call or Request number as a reference.



When is the IT Helpdesk open?

  • Weekdays 8:30am - 9:00pm (full support service between 8:30am - 5:00pm)
  • Weekends 9:00am - 6:00pm

Please be aware that Lab Shutdown procedures will commence 15 minutes before closing time on weekdays (8:45pm) and at weekends (5:45pm).‌‌



If you have any comments or suggestions about any aspects of our service, please contact us using our feedback form.