Appy New Year

08 January 2018

Grant McAdam (left) and Jordan Reid.

Grant McAdam (left) and Jordan Reid.

A technology start-up that provides an on-demand concierge service through a digital app has been the beneficiary of funding in the latest round of the Scottish Edge awards. 

Grant McAdam, a recent Glasgow Caledonian University (GCU) graduate in Cyber Security, and Jordan Reid, who studied Management Science and Marketing at Strathclyde University, were among the winners in the Young EDGE category (18-30 year-olds), receiving £7,000. The pair formed Ngage Technology which specialises in delivering a highly functional digital service for the hospitality industry.

The grant will allow the two, supported by GCU’s entrepreneurial incubator hub UHatch, to develop and promote their headline product, Smart Concierge. 

Jordan said: “Our aim is to create great guest experiences by thinking smart, keeping simple and delivering seamlessly. Smart Concierge allows accommodation providers and attractions to offer a five-star service at a three-star cost by providing guests with their own personal on-demand concierge service.  

“We are experts in digital product development and marketing, and, as such, we also develop websites and apps.  

“The funding is an immense win for Ngage in terms of accelerating growth. The overall competition experience has been incredibly beneficial and we have met many helpful people along the way. As part of the funding, we are preparing to bring two new members of staff on board to support promotion and delivery of the Smart Concierge.  

“Being part of UHatch has given us access to experienced professionals who support start-ups, which has been an immense help. Likewise, meeting fellow entrepreneurs across a range of industries all adds to the experience and support network. UHatch can’t make any business a success, but the tremendous effort and support UHatch dedicates gives so much opportunity to progress.” 

Director of UHatch Professor John Lennon congratulated Ngage Technology: “Grant and Jordan have emerged successful from a competitive and rigorous process. 

“Not only will they benefit financially from Scottish Edge funding, but they will also gain expertise and knowledge which will be of great help in the long-run.”