Printing/Photocopying

Access

Each computer on campus is linked to a network printer/photocopier. Once you send a job to the printer (choose GCU-Mono for black and white printing and GCU-Colour for colour printing), you need to go to it and release the job by logging in with your Student card, or by entering your University username and domain password. Instructions can be found on the walls next to the printers/photocopiers. The printers are linked, so you can collect your print job from any of them.

  • Black and white printing is available in all labs and (on levels 0, 2, 3 and 4 in the Saltire Centre)
  • Colour printing is available in the Saltire Centre, the Learning Café, and the 24 hour Lab which is on the ground floor of Students’ Association building
  • Poster printing is available on level 1 of the Saltire Centre in the Print Centre.

All printing on campus is double sided by default, if you wish to print single sided you must adjust the print settings. Information on how to do this can be found here: http://www.gcu.ac.uk/student/computerstuff/printing/

If there are any issues with the printers not working, or run out of paper, or there is a paper jam, please do not try to fix it yourself. Simply phone the IT Helpdesk using the phones in the labs or email them to let them know what the issue it. Please try to look after the printers and don't leave any drinks or water on the printers.

Colour Printing

Colour printing is also available by choosing GCU-Colour from the list of printers if you wish to print in colour. All pages printed on the GCU–Colour printer will be charged at the colour rate. It is your responsibility to check the costs of printing before releasing the print job.

Copying

All printers are also photocopiers. You can also use the colour printers/ photocopiers to copy in colour. Copying is charged at the same price as printing but you cannot use the free printing credit given to you by the University (see below), you will need to top-up with own money.

Printing Costs

All new students have a printing account, which is credited by the University every year. This allows free printing until your credit is finished. When you have used up all the credit, you can buy additional credit online using a credit or debit card by clicking on https://onlinepayments.gcu.ac.uk/print/. You can also buy additional credit from the NetPrint Money Loading box located in the Saltire Centre level 1 (next to the lift). Follow the instructions on the screen of the NetPrint box.

When you print, you will only be charged when you choose to print your job from the printer itself and if you don't do it within 24 hours, the print jobs will be automatically removed from the print list and you will not be charged.

More information on printing can be found on the Computer stuff web pages http://www.gcu.ac.uk/student/computerstuff/printing

How to Check Your Print Credit Balance

There are 3 ways in which you can check how much print credit you have in your account.

  1. On every PC in the University there is a £ icon on the bottom right hand side of the screen. When you click on the £ icon a pop-up will appear and will show how much credit is left in your account.
  2. Log in to any one of the NetPrint Money Loading boxes. Enter your username and domain password and your account balance will be displayed.
  3. Log in to any of the printer/photocopier machines and it will display your print credit balance.

Scanning

The printer/photocopier can also be used as a scanner, so you can log in it and follow the instructions to scan.

How to Get Help with Printing

  • In a Lab

If something goes wrong with any printer please notify the IT Helpdesk using the phones in the labs.

  • When Purchasing Additional Credit

If you have problems using the NetPrint Money Loading box, please phone the IT Helpdesk.

  • When you lose print credits

If you have problems and lose print credits, log a call to the IT Helpdesk via My Service

Students with Disabilities

Some students with disabilities rely on the printed page more than others. If you have a recognised visual impairment, or are dyslexic and if you have registered with the Disability Service you may be given extra print credits, when your annual allocation runs out. Please contact the Disability office to request extra print credits.

How do I print from my own laptop or mobile device?

You can print from your own laptop or mobile device using the EveryonePrint Solution. EveryonePrint supports ANY client computer on any platform that can access an Internet browser, such as Internet Explorer, Firefox or Safari, and ANY mobile device that can send an email.

You can access Everyone Web Printing in two ways both on and off campus:

  • Through the web portal found at https://eprint.gcal.ac.uk. Just enter your domain login username and password.
  • Mail in your print job as an attachment to eprint@gcu.ac.uk – you can email from any email address as there is no restriction on what email account you register with or on the number of email accounts you register. The first time you send a job via an unregistered email address you will be asked to register this email address against your domain account. This will associate that email address with your domain account.

Supported documents include Microsoft Office, OpenOffice, PDF and simple text. Standard print charges will apply. All web printing defaults to single sided as standard. The page size of your document MUST be set to either A4 or A3 to process successfully. You may collect your print job from any of the printer/photocopiers on campus.