What is a domain username and password?

The Information Services website has a page explaining how to use your domain username and password.

What are eresources?

Eresources are resources such as books, journals and databases that you use online. You will usually be asked to log in with your domain username and password.

I can't connect to a resource - what should I do?

If your domain username and password doesn't work contact the IT helpdesk. Otherwise contact the Collections and Discovery team at ertenq@gcu.ac.uk.

Can I use eresources on my mobile device?

Yes, most eresources can be used on mobile devices. Increasingly, many have responsive websites which can be used equally successfully on any device. Some require you to download an app. If you have any difficulty using an eresource on your mobile device contact your librarian for assistance.

Why are many eresources restricted to GCU users only?

The library pays for these resources and usually the licence agreement restricts access to GCU staff and students.

Can I print and download articles and ebooks?

Yes you can, however the amount that you can download and print may vary depending on the type of resource and the terms of our subscription to it. Some resources, usually ebooks, use Digital Rights Management (DRM) to restrict the amount the you download or print. UK copyright law also restricts how much you can print and download, and how you can share resources. Our general use guidelines explain these restrictions in more detail.

I have a journal abbreviation - how can I find out the full title?

You can use All that JAS which lists abbreviation sources. It is part of a wider site called Abbreviations.com which you can use as a source for all abbreviations and acronyms.

Where can I search for articles?

You can search for articles, books and more using Discover.

Use it:

  • when you don't know where to begin your search
  • to see the range of resources on a specific topic

For more comprehensive searches you will need to search a database. A database enables you to search for journal articles and material that you may be unable to find on search engines such as Google. It will help you find information quickly and efficiently. Check your subject guide for suggestions on which databases to use in your subject area.

How can I find and use ebooks?

You can search for ebooks using Discover. For more information take a look at our ebooks page.

I have a reference for an article – how can I get the full text?

Example: Bamford, D. 2008, The use of grounded theory in change management research, Journal of change management, vol. 8, no. 2, pp. 111-121.

The easiest way to find this article is to copy and paste the article title into Discover. Place inverted commas round the article title for more accurate results. If this doesn't work then use our Journal Browse tool to search for the Journal of change management.

The following information from the reference would then allow you to navigate to the article:

Year - 2008
Vol - 8
Issue - 2

What is RefWorks?

RefWorks is an online reference manager. It lets you keep track of all your research, helps create bibliographies and lets you share references with others. To find out more about RefWorks and how to create an account visit our RefWorks pages. We also have instructions on how to connect to RefWorks.

What is a journal impact factor?

A journal impact factor is a measure used to rank, evaluate and compare academic journals. The calculation of the impact factor is based upon the number of times articles are cited within a specific year or period of time. Impact factors are shown on journal home pages and are published annually in Thomson Reuters' Journal Citation Reports.

Where can I get help using a particular eresource?

First of all check to see whether an online guide or video is available in the Database A-Z for the eresource. These often give a basic overview of the eresource to let you get started. If a guide isn’t available or you’d like more help contact your librarian