What is a domain username and password?

The Information Services website has a page explaining how to use your domain username and password.

What are eresources?

Eresources are resources such as books, journals and databases that you use online. You will usually be asked to log in with your domain username and password.

I can't connect to a resource - what should I do?

If your domain username and password doesn't work contact the IT help desk. Otherwise contact the Collections and Discovery team at ertenq@gcu.ac.uk.

Can I use eresources on my mobile device?

Yes, many eresources can be used on these devices. Increasingly, many have responsive websites which can be used equally successfully on any device. You may need to download an app. Follow the onscreen instructions. However, if you have any difficulty contact your  librarian.

Why are many eresources restricted to GCU users only?

The library pays for these resources and usually the licence agreement restricts access to GCU staff and students.

Can I print and download articles and ebooks?

Yes you can, however the amount that you can download and print may vary depending on the type of resource and the terms of our subscription to it. If you find an article on a database, it may show a link to the full text or a PDF file logo. This means that you can download and print it as we have subscribed to the journal. There may also be a 360 link logo, this is a tool which checks if we have access to the full text of an article. Under copyright law, you can't print out a whole issue of a journal, just one article from it. Ebooks are more complicated, usually you can download or print part of the text, check our general use guidelines for more information.

I have a journal abbreviation - how can I find out the full title?

You can use All that JAS which lists abbreviation sources. It is part of a wider site called Abbreviations.com which you can use as a source for all abbreviations and acronyms.

Where can I search for articles?

You can search for articles, books and more by using Discover

Use it:

  • when you don’t know where to begin your search
  • to see the range of resources on a specific topic

For more comprehensive searches you will need to search a database. A database enables you to search for journal articles and material that you may be unable to find on search engines such as Google. It will help you find information quickly and efficiently. Check your subject guide for suggestions on which databases to use.

How can I find and use ebooks?

You can search for ebooks on Discover. However you may prefer to browse or search for content directly from the supplier. Have a look at our ebooks page to find out more.

I have a reference for an article – how can I get the full text?

Example: Bamford, D. 2008, "The use of grounded theory in change management research", Journal of change management, vol. 8, no. 2, pp. 111-121.

The easiest way to find this article is to copy and paste the title into Discover. Remember to use inverted commas round the article. If this doesn't work, then search the Journal A-Z for Journal of change management.

The following information from the reference would allow you to navigate to the article:

Year - 2008
Vol - 8
Issue - 2

What is RefWorks?

RefWorks is an online reference manager. It lets you keep track of all your research, helps create bibliographies and lets you share references with others. To find out more about RefWorks and how to create an account visit our RefWorks pages. We also have instructions on how to connect to RefWorks.

What is a journal impact factor?

A journal impact factor is a measure used to rank, evaluate and compare academic journals. The calculation of the impact factor is based upon the number of times articles are cited within a specific year or period of time. Impact factors are shown on journal home pages and are published annually in Thomson Reuters' Journal Citation Reports.

Where can I get help using a particular eresource?

First of all check to see whether an online guide or video is available in the Database A-Z for the eresource. These often give a basic overview of the eresource to let you get started. If a guide isn’t available or you’d like more help contact your librarian

Where can I get information on copyright and Higher Education?

Our copyright pages give short guidance on copyright exceptions for education, reusing content and creating your own content. They also give you basic information on Creative Commons licences.

For a quick answer, why not try the GCU online UK copyright advisor?