She is a health services researcher with a background in Biological Sciences and Toxicology (MSc PhD). Since then she has focussed her interests on the delivery of care for long term conditions working at Imperial College, Glasgow University and now Glasgow Caledonian University.
Her research and teaching focuses on the evaluating the delivery of care to those with respiratory illnesses and other long term conditions. This includes the evaluation of service developments such as the use of lay educators, integration of respiratory healthcare, telephone consultations, self management tools such as electronic asthma and COPD action plans, improving referrals to pulmonary rehabilitation and improving patient-HCP communication. She has a particular interest in improving consultations considering areas such as health literacy to improve comprehension and compliance.
She has also worked on other projects on other long term conditions such as TIA/stroke, heart failure and continence as well as acceptability of hospital screening for MRSA and CPE.
Current work includes collaboration with the Lee Kong Chian School of Medicine at Nanyang Technological University in Singapore. This will involve collaborations with those working in the Health Systems and Population Health.