How to guides

• Passwords
  • Domain (Network) - Used to log into Campus PCs
  • Blackboard - The University's virtual learning environment
  • Email (Hotmail) - The Student email system
  • MyCaledonian - The University's information Portal
  • Athens - Access to databases and electronic journals
• Password reset system on myCaledonian
• Password restrictions
• Self-service network password reset terminals
• Set a Security Word - Important to check your identity
• Library PIN Number
• How to chose a secure password
• When will I receive usernames and passwords for the University IT systems?

Problem guides

• I have changed the password and it is not working.
• What is "case-sensitive" and what is a "numeric digit"?
• I can't remember my password or my account is locked.