Help: Computer stuff: Glasgow Caledonian University

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Find help and advice when using computers for your studies

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We're here to help you

Information Service Desk - help with IT problems by phone, email, web and in person
the base - enquiry desk and drop-in area for all services
Librarians - help using online resources to find information
Drop-in clinics - guidance and advice from ICT Skills tutors
Student views and suggestions - we need your suggestions, complaints and compliments on how we are doing
Status of electronic services - Are services such as my.Caledonian or Blackboard working ?

Information Service Desk

You can contact the Information Service Desk with all kinds of IT related queries
More information about the Information Service Desk

‘the base’ is an enquiry desk and drop-in area. Staff there will help you get the most from all the services.
When and Where? - More information about the base

Librarians

Subject librarians - can help you with subject-specific questions
Subject guides - are lists of databases and other key resources for your subjects
Electronic library help desk - fill in the form online and you will receive a response within a few days

Drop in clinic

Need ICT support? Just come along to the Drop in clinics and we'll give you guidance and advice.
When and Where? - More information about the Drop in clinics

Student views and suggestions

To ensure we consistently offer you the best levels of service, we need your suggestions, complaints and compliments on how we are doing.
More about student views and suggestions

Updated: 15 September, 2009 | User support | Legal