Staff Email

Staff email and calendaring services are provided by Microsoft Exchange Server 2007.  Microsoft Outlook 2007 is the main supported client application and is required for all system features to be accessible.  Microsoft Outlook 2003 and Microsoft Entourage are also supported and the system can be accessed from a web client.

Web Access

• How to access your email from the web client
• How to set an out of office reply from the web client
• How to reset your password from the web client when it has expired
• How to access a generic mailbox from the web client

Calendaring

• How to open another user's calendar
• How to give another user permission to access your calendar (instructions for Outlook 2007)
• How to give another user permission to access your calendar (instructions for Outlook 2003)
• How to remove old entries from your calendar

Sharing Your Mailbox

• How to give another user delegate access to your mailbox
• How to give another user permission to access a folder in your mailbox

Mailbox Management

• What are the mailbox quotas
• How to keep the size of your mailbox under control
• How to set up personal folders from Outlook
• How to archive messages from Outlook

Generic Mailboxes

• How to access a generic mailbox
• How to use send on behalf of rights

Entourage

• How to access a generic mailbox from Entourage
• How to use send on behalf of rights from Entourage
• How to share your calendar from Entourage
• How to open another user's calendar from Entourage
• How to set an out of office reply from Entourage

Spam

• What can I do about the SPAM I’m receiving?
• Why am I getting delivery failures for messages I didn’t send?
• What can I do if genuine messages are being blocked by the University’s email filtering service?
• How to activate an end user account on the University's email filtering service

Email Access from Mobile Devices

• How can I connect my mobile device to the staff email system?
• What settings should I use to connect a mobile device to the staff email system using Activesync?
• How to configure an iPhone to access the staff email system
• How to configure a Blackberry Internet Service account to access the staff email system

Miscellaneous

• What is the maximum allowed message size?
• How to recover messages you have deleted
• How to access the email system using POP3 or IMAP
• How to make Outlook Contacts visible on the Address Book

Outlook Calendar Flash Guides

• How to open and view a shared calendar in Outlook 2003 from Office 2003
• How to share your calendar in Outlook 2003 from Office 2003

Last Updated: 5 April, 2011
Edited by: Information Services Web Team