Occupational Health

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Occupational Health

Stress Management & Employee Assistance Programme

The University, in association with CIGNA Healthcare, provides all staff with access to the Ceridian Lifeworks Employee Assistance Programme (EAP).

Lifeworks

Lifeworks is a free, confidential telephone and web-based information and support service providing you with access to caring professional consultants and counsellors and provides information and support to help you manage stress, balance your budget, health issues, support a loved one through depression or work through times of personal or workplace change.

Where counselling is appropriate this is usually over the phone, however when required it can be arranged face to face via Occupational Health. This takes place off campus at a location suitable to you and is confidential.

The service is normally used for work issues, but can be used for domestic issues which may be impacting upon work.

How to access support

Telephone-based emotional support is available from Lifeworks consultants and counsellors 24 hours a day, 365 days a year and is accessible via a free-phone number 0800 169 1920 or via the internet at www.lifeworks.com (Login: gcu. Password: lifeworks).

General information and advice is available from 8am to 8pm, Monday to Friday on a wide range of issues, from harassment to legal information.

The range of services that are available

To view the full range of services provided, please download the Lifeworks Employee Assistance Programme – Summary of Services document.

In addition, access to lifeworks.com provides information in tip sheets, downloads of materials, self-assessments tools, health encyclopaedia etc. Hard copy printed materials and CD’s on various topics can be ordered.

Support Mechanisms

For examples of existing measures available within the University, please see the attached document Examples of Existing Support Measures Available

To view the GCU Stress Policy and other related guidance, please see the following links:

Organisational Development Training

For a list of the available courses please see: http://www.gcu.ac.uk/odonline/documents/A4ODCHOICESsinglepages_002.pdf

Additional resources

Updated: 13 September, 2011 | Site editor | Legal