There is a complete workthrough guide to RefWorks in the Finding Information section of SMILE. You will need to log in to Blackboard to use it.
RefWorks have changed the registration procedure for first time users. Here is a worksheet showing you how to register.
We also have instructions on importing data into RefWorks from all our major databases, and RefWorks FAQs for those tricky questions.
Check out RefWorks own online tutorials. They will help you get started with the new version.