She is a health services researcher with a background in Biological Sciences and Toxicology (MSc PhD). Since then she has focussed her interests on the delivery of care for long term conditions working at Imperial College, Glasgow University and now Glasgow Caledonian University. Nicola was previously a research fellow in complex interventions, and is now is a Lecturer role within the Department.
She is the chair of the Nursing and Community Health departmental ethics committee and health and safety representative for the department.
Her research and teaching focuses on the evaluating the delivery of care to those with respiratory illnesses. This includes the evaluation of service developments such as the use of lay educators, integration of respiratory healthcare, telephone consultations, self management tools such as electronic asthma and COPD action plans, improving referrals to pulmonary rehabilitation and improving patient-HCP communication. She has a particular interest in improving consultations considering areas such as health literacy to improve comprehension and compliance.
Asthma and COPD self-management software is available to download for those interested in using this and details are below. The British Lung Foundation contributed towards the development costs of this work.