Freedom of Information
The Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 give people rights to access information held by Scottish public authorities, which includes the University.
You can request any recorded information, in any form and of any age, under the legislation. All you have to do is ask for the information. You don't have to say why you want it, or what you want it for. We must respond to all information requests we receive. We will advise and assist you in making a request and provide the information within 20 working days.
Making a request for information
Requests for information should normally be submitted in writing, including email. This helps us find the information you need and let us know how to contact you.
You can request information by email to: firstname.lastname@example.org
You can also send a request by letter to:
Assistant Head (Information Compliance)
Department of Governance and Quality
Directorate of Student Experience, Governance and Quality
Glasgow Caledonian University
We will always make as much information available as possible. However, there are certain circumstances where the University is legally permitted to withhold information from you. If this is the case we will tell you why. You have the right to ask the University to review its decision about any information which is being withheld from you and this would be carried out by an independent officer within the University.
If you are still dissatisfied, you can appeal to the Scottish Information Commissioner.
If you are looking for details of the information we hold about you, then this is classed as personal information and is governed by the Data Protection Act (1998).
Finding information The University has a Publication Scheme and Guide to Information, which sets out the types of information that we routinely make available.
We will not charge for most requests. However, the University is allowed to charge a fee for answering some requests for information. If we plan to charge a fee, we will tell you what the fee will be before we provide the information. We will not provide the information until any fee is paid.
When you request the information, you should tell us how you would prefer the information to be provided. We will make every effort to meet your needs, by arranging for information to be translated, by providing an interpreter or by making other arrangements for you to obtain information in a way which is acceptable to you. We will not make any additional charge for this service.